We tried a different location first. Took over an hour bc the person was FaceTiming someone for our information. Not only that when we went to pay for it before canceling they were FaceTiming my credit card and taking pictures. Uhaul you need to be better and hold these owners accountable. Second location where we picked up the truck finally in Gleason was great.Joe C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gleason, TN 38229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great customer service !!LEAH S.
You charged a fuel usage that I did not use after talking to you on the phone & telling you there was a dispute, photos submitted & a claim #. The tank was on less than 3/4 of a tank when I picked it up and it was on 3/4 of a tank when I dropped it off. I actually left a surplus of gas in the gas tank. I submitted photos to H-Haul to prove the fraud and I was still charged. I am not paying these fraudulent charges. 3986275 is my customer service action claim number.Ronnie W.
I never got instructions on how to return the truck. No text or email. I called the number and got a voicemail none ever called back. Finally figured it out.Richard D.
I brought it back with just as much fuel as I picked the truck up with and they charged me for two gallons of fuel. I was also approached by a drunk guy walking through the area that tried to open the door of my truck my wife was driving while he screamed at us that he would kill usâ€¦ the cops were called. Overall bad area for a drop off location.Connor N.