Customer Reviews for Scott's Auto Country Inc
(U-Haul Neighborhood Dealer)

70 reviews

2754 E Wood St   Paris, TN 38242

(731) 540-4003

Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 7 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(731) 540-4003

2754 E Wood St
Paris, TN 38242

Services at this Location:

Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 7 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Sam I. 
Rating:
3.0

Light plug on trailer was smashed. We had to rig it to get it to hook up to the lights on our tow vehicle.

MARGARET ANN C. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN D. 
Rating:
5.0

Customer did not leave a comment.

Christina C. 
Rating:
5.0

Customer did not leave a comment.

TERRY C. 
Rating:
4.0

This was the worst experience that I've ever had renting a vehicle or a moving truck. I've had to call into customer service many times and I'll be making another call tomorrow to try to rectify the issues with the rental. I was also given a managers direct contact number. I left a message and he never even bothered to return the call.

GABRIEL J H. 
Rating:
2.0

Not happy with what I was told

trudy F. 
Rating:
5.0

Everything about Scott's Auto was perfect. The owner was kind and thoughtful. I would rate our experience with him a 10/10 no matter how many times I was asked. The improvement I can think of would be a separate rate for rentals under a day. We ended up using the truck for about an hour so the daily fees ran up pretty quickly.

Alec L. 
Rating:
4.0

App a little difficult

Rick R. 
Rating:
5.0

One if our best ecperiences with renting a truck. Very pleasant and knowledgeable.

barbara B. 
Rating:
5.0

Customer did not leave a comment.

keith M. 
Rating:
5.0

Customer did not leave a comment.

Mary P. 
Rating:
4.0

Customer did not leave a comment.

pamela A. 
Rating:
3.0

Double check that everything rented is included & have the customer sign off on it just before leaving

DEBRA P. 
Rating:
5.0

They were very helpful and got us on the road quickly.

Jesse P. 
Rating:
5.0

Customer did not leave a comment.

Bryan G. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Great people Great service no improvement needed

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Misty B. 
Rating:
3.0

I dropped off truck after hours, so my review may not be specific. The only recommendation I can see is not having a "dropbox". The one that use to be there, I assume, is closed off and the only thing outside is what looks like a "mailbox". Which I did not feel was appropriate. It has no lock, just lift lid up and drop keys any. They remain outside doors. Not good for drop off after hours.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Ed D. 
Rating:
5.0

Customer did not leave a comment.

keith C. 
Rating:
2.0

No Comment

Forrest Y. 
Rating:
5.0

Customer did not leave a comment.

june H. 
Rating:
4.0

No suggestions

FREDERICK C. 
Rating:
5.0

Customer did not leave a comment.

barry P. 
Rating:
5.0

Customer did not leave a comment.

gary K. 
Rating:
4.0

Customer did not leave a comment.

Walter G. 
Rating:
5.0

Very friendly and helpful!!

BOBBY P. 
Rating:
3.0

The equipment did not have AC

Dawn G. 
Rating:
4.0

Customer did not leave a comment.

Joseph M. 
Rating:
3.0

I had to go to multiple sites to get my truck. that was the only thing that I have a problem with the site. I was given a discount for an extra day and an extra amount of miles but drop off site did not honor it

Amanda N. 
Rating:
5.0

Excellent service I will definitely recommend you to everyone! Thanks for the help.

john M. 
Rating:
5.0

thank you

Paul M. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Find better locations

Kelley R. 
Rating:
4.0

Customer did not leave a comment.

Bryan J. 
Rating:
4.0

Customer did not leave a comment.

Myritionette C. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Ed D. 
Rating:
3.0

Customer did not leave a comment.

Ernest C. 
Rating:
5.0

Great staff!

lisa K. 
Rating:
5.0

Customer did not leave a comment.

Jackie G. 
Rating:
3.0

the last two times I have rented u-hauls the lights were not all working.

DAN N. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
2.0

This guy charged me $126 for a 6×12 trailer for 24 hours he checked it in the day after I returned it. Would recommend this business

James D. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
3.0

Watched the return video. It instructed take pictures of these items. Was never able to get to that page. Tried to call the general 800 number was on hold 28 minutes and gave up.

Jo L. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline R. 
Rating:
5.0

Customer did not leave a comment.

johnnie I. 
Rating:
5.0

Very nice

Amanda H. 
Rating:
4.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Rep was extremely friendly and helpful. Great guy. Would definitely recommend Scott's Auto to a friend.

Bridget F. 
Rating:
5.0

Owner is very helpful and friendly.

Suneeti J. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
4.0

Customer did not leave a comment.

Juanita K. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
4.0

Safemove insurance was added to our order, and we never added it. Of course I had no pictures to prove otherwise, so I got stuck paying an extra $30 for something I never wanted.

Steven J. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Bradley R. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Reduce the paperwork takes too long ,put a jack under the tung , that think is heavy. Trailer pulled good, did what I rented it for. Thank you

george R. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

The gas mileage was awful 7 to 8 miles per gallon . Noise inside the truck was also very loud. From the dealers prospective they did a great job.

barbara R. 
Rating:
4.0

HAVE ALL YOUR PAPERWORK ORGANIZED IN ONE PLACE

Anita G. 
Rating:
1.0

They will rip you off at this location, but I am willing to rent from a different location. I was over charged and I went to pick up a truck at another location 15 minutes before closing time and they were already closed when I got there and that's how I ended up getting the truck from this location. It wasn't a pleasant experience I can say that for sure. Customer service was awesome though. Both ladies that I spoke with done a wonderful job keeping me satisfied. They accommodated me with a bigger truck for the same price because I could not get the truck the I reserved previously, also when I spoke with the regional manager he was great as well. I got a response in a timely manner about my issue and he made sure that the issue got resolved. I got my full refund of the amount that I was over charged. U-Haul itself is a great company it's just some of the independent contractors that you will have to be careful with.

Natosha A. 
No reviews have been submitted for this location.

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