Customer Reviews for SDL Mini Warehouses
(U-Haul Neighborhood Dealer)

210 reviews

204 Oak St   Crossett, AR 71635

(870) 364-2615

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(870) 364-2615

204 Oak St
Crossett, AR 71635

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything went very well. Very smooth ride and easy to Maneuver. Thanks for everything.

rosie J. 
Rating:
4.0

Customer did not leave a comment.

GARY B. 
Rating:
3.0

Called and gave my mom and my grandma and me attitude, so I will not recommend anything from this place.

daleshia J. 
Rating:
5.0

Customer did not leave a comment.

Shronda M. 
Rating:
5.0

Customer did not leave a comment.

Carrie E. 
Rating:
5.0

Everything was great

Cierra J. 
Rating:
5.0

These guys were great. I was need of a truck immediately to transport two motorcycles and they came through even help me load the bikes into the truck. I needed the truck because I did not have a vehicle to tow a trailer.

Martin N. 
Rating:
5.0

N/A

Samantha C. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
3.0

I would recommend this location for pickup if this is where your original reservation was. In my case I had to drive 2 hours out of my way to pickup here because uhaul decided to call me 10 minutes before my pickup time and tell me wasn't anything available at my location. I made a reservation on a Saturday to pickup Thursday and uhaul called me the day of my pickup. Uhaul has no respect for their customers and is too big of a company to handle business this way. Uhaul sucks

Shondrekia J. 
Rating:
5.0

Customer did not leave a comment.

taylor D. 
Rating:
4.0

That specific truck needs to be retired. The AC quit cooling on day 1 and we were heading into the deep south with air temperatures in the 95+ range. We had rain. The windshield leaks. Feet and anything else on the floor got wet. The speed governor kicked in too soon making passing other vehicles a safety issue. The shocks are shot. When encountering bumps on Interstates the truck would porpoise badly and sometimes leave the ground. Makes for really difficult handling and again a safety issue. Send that unit to the recycling center.

Sheila P. 
Rating:
5.0

Nothing! Thank you so much

Dana E. 
Rating:
4.0

Customer did not leave a comment.

Joy S. 
Rating:
3.0

Customer did not leave a comment.

Johnny P. 
Rating:
2.0

I would not recommend u haul to no one. I had a really bad experience it took an hour to finally get the truck because the place was closed and I had to do ten thousand things on line to get the truck. Never again.

DONNA G. 
Rating:
5.0

This was not the location we requested. Had to drive over an hour to pick up the truck.

Sterling C. 
Rating:
5.0

Customer did not leave a comment.

Roy L. 
Rating:
5.0

Customer did not leave a comment.

Nicholas A. 
Rating:
5.0

Customer did not leave a comment.

Roy L. 
Rating:
1.0

Just horrible

Sandra H. 
Rating:
5.0

Customer did not leave a comment.

Johnny H. 
Rating:
1.0

The employees that worked at this location were very rude and unfriendly. If I ever need a U-Haul again I would rather drive the hour to Monroe Louisiana than have to deal with the people in Crossett Arkansas.

heather N. 
Rating:
5.0

Customer did not leave a comment.

Alfred L. 
Rating:
3.0

When someone calls tell them all the fees and how you must return the truck with gas. I was lied to and charged way more than told. I'll never use UHaul again!!!!!

ELIZABETH B. 
Rating:
4.0

Customer did not leave a comment.

dennis P. 
Rating:
5.0

Customer did not leave a comment.

Lonnie G. 
Rating:
4.0

Customer did not leave a comment.

RANDY R. 
Rating:
4.0

Customer did not leave a comment.

Lyance S. 
Rating:
4.0

Were quick to help, from time I showed up, till I was hooked up and driving off was maybe 15 min, and I did all the forms in person, no online anything. Nice folks.

Lyance S. 
Rating:
5.0

Everything went smoothly and very professional atmosphere. Thank you

Dana E. 
Rating:
5.0

Great place to do business

Tim A. 
Rating:
5.0

Customer did not leave a comment.

Donald E. 
Rating:
5.0

Customer did not leave a comment.

Linda J. 
Rating:
5.0

Customer did not leave a comment.

Monte L. 
Rating:
3.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Alisa W. 
Rating:
3.0

Grass needed cut. You have a drop off and almost hit it. Mark the area. Someone showed up but never acknowledged us or assisted. Drove off like a bat out of he—! Guess, that was to impress us. We were unable to unlatch trailer. I do not know how to back up. With grass so high, really didn't know where to put things. U-Haul and trailer placed off driveway for them to park where they wanted. Signs would have been helpful after hours. Would I recommend, only place to get U-Haul so have no choice. Nice to know, we have a place without having to drive an hour or more to get a U-Haul.

ELIZABETHSUE D. 
Rating:
3.0

No one there to assist. Someone did show up but did not acknowledge us or assist. I could not back up rental truck so left trailer hooked to it. When the person pulled off, sped off like a bat out of he—! Wasn't impressed.

Elizabeth D. 
Rating:
3.0

Customer did not leave a comment.

Tim R. 
Rating:
3.0

Ensure the truck is actually available for the date and time previously reserved so moving will not be delayed like mine was.

Reese H. 
Rating:
5.0

Customer did not leave a comment.

Craig F. 
Rating:
5.0

Customer did not leave a comment.

Justin C. 
Rating:
3.0

Customer did not leave a comment.

Ruth Ann O. 
Rating:
3.0

Customer did not leave a comment.

Stacey W. 
Rating:
5.0

Customer did not leave a comment.

Derrick W. 
Rating:
3.0

Very pleased with all the help and equipment!

Carla H. 
Rating:
5.0

Great place

RAY C. 
Rating:
4.0

Thanks

Cynthia L. 
Rating:
3.0

Customer did not leave a comment.

Maria P. 
Rating:
3.0

Customer did not leave a comment.

Lloyd G. 
Rating:
4.0

Customer did not leave a comment.

Macey B. 
Rating:
5.0

Picked up truck at scheduled time. No problems. Everything went as planned. Thank you!!!!

Fred A. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

robert T. 
Rating:
5.0

Thanks very professional

RAY C. 
Rating:
3.0

I had a $60 deposit added to the rental of a trailer and was only returned $50.

Kimberly S. 
Rating:
4.0

After hours drop off.

Sirl R. 
Rating:
5.0

Customer did not leave a comment.

Rhonda W. 
Rating:
5.0

Customer did not leave a comment.

Breanna W. 
Rating:
3.0

Customer did not leave a comment.

Walter M. 
Rating:
1.0

Win't Be using uhaul ever again. Made reservation for pickup at one location. Received call the day before for a different pick up location. Went from what should have been one hour round trip to three hours, plus twice the fuel cost!!! Very unprofessional and discourteous way of doing business!!! Will not recommend to others!!

Kerry C. 
Rating:
5.0

Customer did not leave a comment.

lawerance T. 
Rating:
5.0

Customer did not leave a comment.

Carmen G. 
Rating:
5.0

I couldn't use the trailer for what I needed, your computer was wrong and didn't allow for tire size so the trailer was not usable. Service was great but not effective in actual use.

John N. 
Rating:
3.0

Customer did not leave a comment.

Tracy G. 
Rating:
4.0

Customer did not leave a comment.

Melissa P. 
Rating:
3.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Nothing.

Diane K. 
Rating:
2.0

Truck wasn't clean. Was ready to go when I got there.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

JD K. 
Rating:
5.0

Customer did not leave a comment.

Jasper R. 
Rating:
4.0

Customer did not leave a comment.

Christian L. 
Rating:
5.0

Customer did not leave a comment.

Cindy l O. 
Rating:
5.0

Customer provided after hours pick up to help us out.

Joseph B. 
Rating:
3.0

Customer did not leave a comment.

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

Nita C. 
Rating:
5.0

Customer did not leave a comment.

Robin R. 
Rating:
3.0

Customer did not leave a comment.

Javaughn A. 
Rating:
5.0

Do not stack trucks so close together. We didn't get ours on time because of it.

Kelsey L. 
Rating:
5.0

Customer did not leave a comment.

Carl C. 
Rating:
5.0

Customer did not leave a comment.

Victoria H. 
Rating:
5.0

Customer did not leave a comment.

Russell R. 
Rating:
5.0

Due to unexpected rain, we needed to find an enclosed trailer at very short notice. Called the 800 number and they found us a trailer only about a 30 minute drive away. Thank you so much!

wendy L. 
Rating:
4.0

Customer did not leave a comment.

Tony O. 
Rating:
5.0

Customer did not leave a comment.

Johnny G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
3.0

Customer did not leave a comment.

Joshua L. 
Rating:
4.0

Customer did not leave a comment.

Jerry C. 
Rating:
4.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

the men there went over and beyond to help me. I came there with an unbearable toothache, and they were both helping call local doctors for me. Very good guys!

carol K. 
Rating:
5.0

Customer did not leave a comment.

Anthony Z. 
Rating:
5.0

Your friendly people! I'm not from Crossett! Thank you again. Shari

Shari W. 
Rating:
3.0

check tires of the uhaul. The vendor didn't inspect them for the customers.

tesca H. 
Rating:
4.0

nothing great job

WILLIAM K. 
Rating:
4.0

Customer did not leave a comment.

Lewis C. 
Rating:
5.0

Customer did not leave a comment.

Tamara J. 
No reviews have been submitted for this location.

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