Customer Reviews for Second Hand Treasures

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Second Hand Treasures

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Tyler T. on

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Roger P. on

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Larry C. on

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Make sure the printer is working so the customer may get a copy of rental contract and info on returning equipment.

Tim M. on

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This location is fine. However the overall process with U-Haul was a nightmare. Way to difficult and time consuming for a little trailer. Up loading a driver’s license through the internet could easily land your company in court one day. Suggest allowing the rental location run a copy of the license then dispose of it upon return. Additionally, your rental equipment should have flat tires included in the contact price. That is something that should not require extra money / insurance. Thank you !

Gary W. on

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This place is a flea market. It is just a dump for other people's junk. The people were nice and friendly/helpful. But they need to clean the place up and make it look inviting. Maybe even put in a separate little building from which to do the U-Haul business.

Tyler T. on

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kenneth H. on

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David M. on

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Steven S. on

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Teresa B. on

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Frederick K. on

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timothy N. on

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Rebecca B. on

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Everything was ??

Thomas E. on

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VALINDA S. on

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Today is the 20th and o still have not received my money back on my card. I need to use your service again next week but I’m unsure at the moment

tom W. on

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Nothing

Matthew P. on

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Charles P. on

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Christine S. on

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Ashtray had ashes in it. The inside of the cab stunk.

William H. on

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Very Friendly and knowledgeable, quick checkin.

larry C. on

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trevor H. on

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Darrell H. on

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No improvement needed staff was straight up awesome

William H. on

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Extremely friendly and knowledgeable made the end of my trip a pleasant experience.

Iana P. on

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I would definitely recommend Second Treasures that rents for U-Haul to all my friends. Rebecca the owner went the extra mile by returning from home so my husband and I could rent a car tow. I had been left stranded on the side of the road for hours and could not afford a tow truck. My husband called and spoke to Rebecca just before the store closed. He explained to her our story and that he would not make it to the store before it closed. She told him it was okay and gave him her personal cell number so that he could call her when he made it to the store. We were able to tow our car home for much less than a tow truck. Rebecca's act of kindness and compassion was more than just good customer service, but is exceptional.

Joe W. on

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Sharese C. on

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Have someone there to help you unload your car off the trailer other than that everything was good the Lady Rebecca was lovely

DAN W. on

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UHaul not their primary business...but that was okay.Hope my 2 day early return of the trailer was sastisfactory against my billing.Was advised by a friend that they were overcharged an extra day on their billing when they received their statement.

marget D. on

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Alexis B. on

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Ben T. on

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Owners were outstanding. They went out of their way to accomadate me and my needs.

James T. on

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every thing went well

Owen B. on

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Great experience! Thank you!

Alan R. on

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They dont know what they are doing. The truck was not prepared for us. We had to wait more than 15 minutes while lady talked on phone getting directions on how to complete a prior customers trasaction.

debra H. on

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Cclarence W. on

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Continue to provide the awesome service you have gave me. Thanks.

Ty B. on

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Nice family owned business. Very helpful and friendly

LAKISHA T. on

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Russel S. on

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Lower your prices. It cost enough for fuel you charge too much for mileage

joe S. on

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paterck L. on

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melissa D. on

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Friendly location and great customer service..

cynthia W. on

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All good

robert M. on

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The whole experience was a good one the truck operated flawless and did everything I needed

EVAN D. on

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james H. on

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Your AWESOMENESS!!!!??

David V. on

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Kept trying to charge me for an extra day when the contract gave me two days. I called uhaul and had that issue addressed. Then they still charged me truck cleaning when I completely cleaned the bed and cab of the truck. I even wiped down the walls. Drop off location obviously felt they needed my $10 more then me. I’m not very happy about this location.

ELWOOD E. on

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Stephen W. on

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jamesa M. on

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