I was charged a late fee because my original drop off location was closed and the gates were locked. I couldn't drop it off outside the gates. So, Uhaul switched me to a new drop off location, but mentioned I was going to be charged. I believe I shouldn't have been charged at all because it wasn't my fault. This new drop off location, the rep on the phone told me they were open but, no one was there either. However, at least I was able to drop off the vehicle on their lot. Worst experience ever, though. I wish I could get refunded my $30, since this was out of my hands.
JASMEN P
Second Hand Treasures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Starke, FL 32091
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was excellent. And the staff was excellent. The auto transport on the other hand was the worst experience I’ve ever had and I will never use that product again.
Anthony LMale sure you send email regarding the confirmation, and verification before they take off. The truck was awesome, however the cab in the truck had a strong oder. I had to sanitize, and deodorize it. The right tail light was out too. I really liked the powerfully a/C
Wayne FUnfortunately, at no fault of the vendor, the truck we reserved had been dropped in lake city. Therefore, we had to take a smaller truck resulting in two trips versus one. This resulted in double the mileage fees. Not happy.
michelle fExcellent customer service
Sandra S