LINDA F.
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Customer Reviews for Secure Storage Systems
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Secure Storage Systems
MICHAEL G.
GREAT customer service! Everything was clean and ran well. Would definitely recommend this place.
Vicki C.
Quit harrassing them when the owner says bring truck back by monday because they are closed on the weekends. Quit trying to charge them for the weekend
Carlton W.
Very courteous and understanding and very friendly
Michael Y.
Very nice and helped us with rental units too
Marilou B.
Were no there when told truck would be available for pickup. Told we could drop off truck in Kilgore, but not true. Mileage on truck was incorrect. Blamed district manager for all issues.
David S.
You have a lot problems going on. I made a reservation for a 6 x 12 trailer but they didn't have one. Then I had to drive to another location that had one and it took an hour to finish documentation. The location that was on the contract to return the unit wouldn't accept the trailer. He told me to take it to another Uhaul place down the road. So that was another 15 minute commute out of my way. The whole process was completely unsatisfactory. Not happy at all. Very unprofessional.
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