Customer Reviews for Security Public Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Security Public Storage
Paul K. on
Everything is good.
Richard G. on
The system you guys use to sign in using your phone taking pictures not everyone has smart phones an some do but dont like having to use them
MICHAEL P. on
Fast, friendly and excellent service.
Roman A. on
Last minute rental took less than 5 minutes to walk in & out with the truck loaded with dolly’s & moving blankets...on a Sunday. Awesome
OSCAR A. on
Friendly people
Charles M. on
Very helpful staff helped to get through the check in process with the pressure of a planned power outage that was about to start
FRANCISCO A. on
Que sigan a si con buen servicio 10
Tim S. on
very nice lady
David R. on
They were fast and courteous. The place was clean and organized. Caveat: check your order first. I asked for a dozen cargo blankets in the original reservation, but the truck only contained nine. I counted them and asked for the missing three before I signed anything.
Rose L. on
The staff here is very rude. Tried to say I damaged the truck that was already damaged. This place needs new staff immediately.
MATTHEW G. on
Easy transaction ...glad they had a pickup truck...when not all the locations did ....truck interior could've been cleaner...but hey it's a work truck...not a big deal..
Marvin E. on
Friendly staff
Jesus L. on
No personal at this property, they don't explained how to get the truck key. They need to explained how to setup your account using the app.
veronica G. on
The people were very friendly . Very pleasant place..
Cathy K. on
When I dropped off the truck the guy at Public Storage seemed like he was annoyed that I was dropping off the truck. Customer service not so good
jose L. on
Continue your great customer service!
Norma C. on
Everything was perfect and in time, we had a very good almost brand new van , the service in the phone , email and agents in the office Everything was excellent. Thank uou
David F. on
***** please read & understand ****** Drop off location printed on my uhaul invoice is no longer a drop off location. Very frustrating as it was in the invoice and really an easy location to drop off in the Los Abgrles location that I am unfamiliar with. Valley View Mail Center (14239 Rosecrans Ave,La Mirada,Ca)
EMMANUEL S. on
Have more In-Town 10ft trucks available.
RUBEN D. on
I had to put an xtra $10 of gas because of a misreading of the fuel gauge