This guy told me he wont finish the transaction unless I back the truck up (which i felt uncomfortable doing in the dark) I literally had to have the police come out and tell him he has to give me a receipt and cant force me to back the truck in. Wasted an hour of my evening after a very long day moving. You need to take their u haul business away from that place, Cedar Hills Liquor, in Cedar Hills, MO. I WILL NOT do business again with u haul as long as they are allowed to treat people like that as a u haul representative. Your company should be ashamed. If they had negative stars that's what I would rate this ppace.
MAUREEN C
Customer Reviews for Cedar Hill Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Decrease the length of time it takes to complete the reservation. I arrived at the pickup location at 2:30pm. The clerk behind the counter asked for me to go online and complete the reservation. With poor cell service I made the reservation it took almost an hour to leave with the equipment. It was very difficult to communicate with the individual completing the equipment pickup. I even asked if he was on drugs. I have rented from uhaul multiple times and will not be using this location in the future.
BRIAN H