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Marley S
Customer Reviews for Self Storage Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good and great customer service, will use again in the future
Joseph H | Overall ExperienceGreat location, reasonable fees, customer service always very helpful. Overall, a great experience.
Michael A | Overall ExperienceI was told pick up was in Wilkes , where I asked. I went there and was told truck was 25 mins away in Duryea. I went to that location and had to call for lock code. 25 minutes on hold I was told no key, I was finally switched to a nice guy that knew the code for the key, the truck was on 1/4 tank of gas, not knowing how much the truck would use I over filled it and returned truck 5/8 full.. all in all I lost over an hour chasing down the truck and way to much gas ! I will not be using Uhaul again !
David Fvery bad place to have your storage needs people are very rude and could care less about your needs all they want is your money . please do your self a favor storge your things some where else you will be better off . this place is bad .
thomas h | Overall ExperienceMoved out on nov. 11 not the 12th.
william w | Overall ExperienceGood service . Cheap quality service
Christina K | ReservationThe had trash in the cab looked like a ashtray
James SVery good experience!
Joel SI did not end up renting the unit. The office hours on their website differed from the office hours listed at the facility and they were not easy to reach via phone.
Privacy R | First ImpressionsGreat place!
Privacy R | First ImpressionsCode for gate is not working. Have to call during business hours because we don`t have access to our belongings we stored. Other than that it`s excellent!
Privacy R | First ImpressionsFacility was very clean and signing the lease was a breeze.
Privacy R | First ImpressionsVery helpful and extremely clean facility.
Privacy R | First ImpressionsThe staff was very friendly and helpful. I needed a larger size than expected Staff showed me several til I found the right size. They changed my online info to the new and answered all my concerns.
Privacy R | First Impressions