Customer Reviews for Self Storage USA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Self Storage USA

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Brittany H. on

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Customer did not leave a comment.

Edward G. on

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The person who took care of me was Jose really nice guy worked everything really promptly no issues no problems I will be renting your trucks and vans more often thank you

John J. on

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ISARIPZA P. on

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Daniela L. on

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Jennifer M. on

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A wonderful location and the people are amazing.

Cristina E. on

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kasey G. on

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etienne D. on

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Alexander S. on

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David F. on

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Charmaine M. on

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Service the vehicles properly, so a driver say have peace of mind while driving. Not knowing if the sounds from the vehicle is to be of concern.

detries c. on

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Very clean and organized unit but the price was very expensive..Sale man act like he did not care or try to find something the would work in my budget.

Michael M. on

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Hello Its was Awesome Service from the Beginning To the end and will use them Again Michael Millner Of Fort Myers FL

Dionne V. on

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Jose was great. He was helpful and knowledgeable regarding products and area business.

ernesto R. on

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Charlie R. on

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Very happy & renting again today

Patrisa C. on

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nothing it was a great and easy transition

jernestine J. on

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Madelyn K. on

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Service agent was very nice.

Lisa S. on

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davion D. on

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Jackie was great .

Belal J. on

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Jackie was great, Thank you for all your help.

Simone H. on

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convenience location major intersection such a 441 commute to work from many direction and secure access too check in valuables being that i was under the assumption that i reside in a hotel

Shaina B. on

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Simone H. on

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The unit is great selection with detail information of the building from the staff. Enjoy the check-in. My stuff feel safe in the unit I have selected. Thanks self storage for the great experience.

Kevin E. on

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No need to improve. Customer service was excellent

Vincent F. on

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Mia was wonderfully energetic, an absolute delight.

Alex C. on

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Kimberly N. on

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William R. on

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The check in on the phone was a disaster.the only reason I rated this above average was the attendant who redid my contract. If I rent again I will only do it without the phone check in.

JOHN C. on

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Great facility the best that I’ve seen and I would use you guys if you had a place in Boca great job

ANTHONY R. on

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Ms, MIA and JACKY, thank you very much for your excelent service.

valesca P. on

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Awesome experience!

ERIC S. on

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Mia was always very helpful!

Jennifer K. on

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JASMINE J. on

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Needs new management.

THomas Z. on

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Mia did a great job. Fast and efficient with a great personality..

jernestine J. on

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robert M. on

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I ordered a 10’ truck and asked specifically if it had a ramp. They said yes. I had to move a piano. I own a pick up truck and would have used that but rented the truck for the ramp. So I spent $50. Had to pay for mileage and refill gas. For nothing. Thank UHaul!

JAMES J. on

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Mia (in the office, “Is Great”). Gave my notice well in advance. Ending date ( and was out) 11/30. You charged my account for December !?!? Not happy at all with that ! Just moved into a new house.

Jacqueline B. on

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Customer did not leave a comment.