Customer Reviews for Sentry Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sentry Mini Storage

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David S. on

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Customer did not leave a comment.

Victoria P. on

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I’ve rented several times this month from different locations and this location is by far the best. They are personal and friendly. They don’t make it seem like it’s just there job. They greeted me as soon as I pulled in and got everything done VERY fast. 5 stars!

Tamara C. on

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The person at the front desk customer service needs to improve to be friendly. They act like it was a bother when I went to pick up the truck. The gentle was very rude and nasty when the truck was returned. If any question you can contact me 727 916 3078

Enrique C. on

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Everything was Great!!!!

michael S. on

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Debbie S. on

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Very nice place, the only thing is that they tried to make me feel bad for dropping off the truck there because they said they have too many trucks.

David B. on

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Nothing. The staff were super accommodating, helpful and friendly. Thank you for a bright spot during our move!

George T. on

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RICHARD P. on

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Alexander L. on

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Randall S. on

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steering wheel on truck was cocked to the right about 25 degrees when going straight. It made steering disconcerting and uncomfortable. I have never driven a vehicle like that. Fortunately I didn't have to go too far. Wouldn't have wanted to drive for a long trip.

john Z. on

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Great service. Reservation online. Took just minutes to pickup. Same with return. Definitely will use them again

Peter R. on

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George T. on

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Tony was very helpful

RAY L. on

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Frank Q. on

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The services could not have been better. The counter associate was professional, quick and very pleasant. The vehicle was ready for me before I finished the paperwork. Every aspect was spot-on perfect.

racquel F. on

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Best uhaul round town! Best customer service round town!

Michelle A. on

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Toni B. on

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I just have a question, I paid $91.73 and now I see another charge for $19.34? was is that for? Not too happy with this

MIKE L. on

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JOHN F. on

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all is good don't fix what's not broken

ROB C. on

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the people at sentry stg. were extremely helpfull and did all they could to help with the move from fl. to ma. my thanks to them for going the extra mile to make the move a success. bob c.

Michael V. on

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JAY P. on

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James D. on

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Great customer service

Randy W. on

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JOHN F. on

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I always rent Uhaul trucks and trailers from Sentry Mini Storage. They are the BEST in the area to deal with. They are VERY knowledgeable and can accommodate my Every need. I recommend them to everybody I know and who ever ask me where to rent from. Keep up the Great Service Sentry Mini Storage Big pat on the back. John.

ryan C. on

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Great customer service. Great to deal with

AGATHA A. on

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The truck I got had mechanical issues resulting in me having to hire additional help to unload truck. Went to the location the following morning to replace truck only to be told there was none available in their location or a near by location. I rent from uhaul at least 3-4 times a year and never experienced any like this...unfortunate!

Damian O. on

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Jose J. on

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SUE A. on

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This is a very nice place to get a rental they a very nice people that work here very friendly also i highly recommend this uhaul location

David W. on

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JOHN C. on

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Andrew T. on

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They had the paperwork completed as I walked into the facility. They are so friendly and want to know how the drive was and if any issues were with the trailer. These people are simply the best.

James R. on

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Great customer service. Employees were fantastic.

Alan M. on

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One of the best experiences I have had renting a U-Haul.

Michael O. on

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Bill L. on

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robin B. on

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ROBERT J. on

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Great Service. Courteous. Well Organized. Would recommend highly. Would return.

JOHN S. on

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Bobbi N. on

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The only thing that didn’t work out, was it says 24 hour pick up. Nope had to wait for the office to open to get the truck. U haul should Clarify exactly which locations are 24 hours for pick up.

cliff C. on

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Very friendly helpful staff and clean facility.

EDWARD C. on

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No hidden or manipulated fees

Timothy H. on

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Paula L. on

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latanya W. on

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Janice C. on

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Michael M. on

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Absolutely

Beverly L. on

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I dropped off the truck after hours. I never went inside.

Erin D. on

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Fast check in and check out

Salvatore M. on

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WILLIAM A. on

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The lady manager that helped me was very courteous and helpful to me. her personality was great.

mike S. on

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Customer service was great.

Glenn H. on

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James T. on

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David H. on

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Awesome Place, Very Friendly.

Michelle H. on

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MATTHEW M. on

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I have been using this same u-hual since 7 years ago when I first moved to Florida. Always helpful and awesome customer service. I now live 30 minutes North and still drive to this u-hual whenever I need anything passing by the 4 or 5 different u-hual stores on the way simply great people and amazing service will always continue to be my choice of store. Highly recommended to anyone and everyone

LEWIS S. on

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David R. on

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William A. on

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Tarek B. on

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Very friendly young lady front desk

Brandon B. on

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Diane M. on

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I was overcharged. I only used 1 dolly and was charged for 2.

pamela S. on

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MICHELLE R. on

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The woman at the front desk that helped me was absolutely amazing she was so nice and answered all of my questions.

Gary M. on

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Emilio R. on

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John E. on

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great service

Ned W. on

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Great service at this store

Ned W. on

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Great service at this store

kim U. on

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James B. on

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DONOVAN H. on

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Ramona F. on

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You cannot improve on EXCELLENCE! This location is the BEST in customer service. I will not rent from any other location! If they do not have a rental available then nothing is getting moved that day! I cannot express enough how friendly, helpful and accommodating the entire staff is, especially since I am disabled. When they say "family owned and operated" they mean "renting from us means your family" Many blessing on you at Sentry U-Haul in New Port Richey, Florida 34652. Thanks for the great service!!!! R Follin

David P. on

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terri C. on

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The only bas experience I had was with trying to organize the drop of with a different location, It was with the call center. They kept dropping my call then they did not send the email like they said they would. I had to call back 3 times.

Peter M. on

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Theresa R. on

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i was impressed with the person who helped me when I picked up the vehicle. Friendly, helpful and personal! Excellent service!

eric S. on

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I was contacted by the U-Haul company this morning at Cross Bayou Blvd. They said they didn't have 10 ft truck available, contact another one while I was on the phone and found one for me. Was very satisfied with the experience.

Janelle M. on

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We ordered moving assistance from the uHaul website and the movers never showed. The lady at the U-Haul mini storage place said it was not the first time she'd heard customers say that the moving company orders were unreliable. Perhaps uHaul could remove vendors that are no longer in business or servicing clients.

bonnie P. on

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Ray W. on

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Kristine W. on

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I really enjoyed my experience using Uhaul at this location. The staff were very friendly and they got me in and out so I could get on with my move. The only thing I would recommend is to Uhaul themselves. It seemed the girls had a hard time with the Uhaul program, or whatever they use to check in and out their customers, maybe they should make that program more user friendly and breakdown the customer charges.

anna M. on

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yeah using the right email address stop sending to the wrong person

Ken B. on

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Great experience! Aaron and Rachel were helpful and are very customer oriented! Great place to do business!

WILLIAM C. on

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Patricia D. on

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CAROL-ANNE H. on

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Scott A. on

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Truck needed alignment, BADLY!! Glad it wasn't a long distance trip! Did NOT want to go straight!

BRIAN G. on

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JEREMY K. on

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The man who completed my transaction was rude, when I realized I got too big of a uhaul he said "good luck finding another one". I would use uhaul again as the trucks are great and reliable but not at this location as they had terrible customer service

DAVID C. on

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Be the same as you guys did with me. Very helpful and friendly, good job

Charlie R. on

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Fantastic people!

JOSEPHINE Q. on

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Very pleased

Leslie H. on

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Tony & the entire staff answered all the questions we had and were very accommodating to the changes in my schedule after I made reservations!

JANIE P. on

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Tracy G. on

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Staff was very knowledgeable and courteous, thank you u-haul at sentry storage ??