Customer Reviews for Sentry Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sentry Self Storage
Tanielle P. on
Nothing in my opinions!!!
Jay H. on
Excellent operating vehicle. Staff was friendly and helpful.
James H. on
We rented a 15' box van and went 24.6 miles and put 5 gallons of gas into prior to returning it. I noticed that we were charged for 1.4 gallons of fuel. I think it is a very arbitrary system just to look at the gas gauge to determine how much fuel was replaced. To eliminate this issue you should require the vehicle to be returned full. It's the principal of the matter not the $5.60. Based on their calculations the vehicle gets 3.84 miles per gallon which I would have to disagree. The employees were very pleasant.
Michele B. on
smooth, courteous service
Larry B. on
Tia and Nikki are the best at customer service.
David C. on
Everyone in office very friendly and knowledgeable.
Vincent W. on
No billing receipts sent on message please send same thanks.
Sarah I. on
My reservation was given to someone else and the hold was placed on my card for someone else taking my reservation. Highly upset with the hold on the card
Marcelo P. on
The service was great.
Frank O. on
Great and attentive staff.
Colin D. on
Courteous and knowledgeable personnel. Nikki was very helpful and expeditious. Highly recommended location.
Tracie C. on
I took a picture of mileage & gas when leaving vehicle. They charged me for an extra 1/8 of a tank of gas. I specifically put gas in at the level it was taken at when renting. I am not satisfied at all.
Robert S. on
Excellent customer service, treated you like they where your friends. Like to thank them .
Loyana W. on
The storage facility is excellent! The staff are friendly and helpful, and the grounds are carefully monitored with security cameras and pin-coded gates (entering and exiting). I am very satisfied!
AIMEE D. on
Employees seemed a little confused and it took way too long to complete paperwork. Also much more expensive than Public Storage.
Nakisha M. on
The staff was very pleasant!
Susan S. on
Unable to rate as I did not utilize storage facility
Evelyn W. on
Customer service was very attentive ,friendly and helpful
Mohammed I. on
Great service, great location, and great security.
Penny L. on
The office handled everything with ease. No problems at all.
William G. on
Boat was too big for their lot but they gave me the contact info for one nearby. Very friendly over the phone.
Duane W. on
The staff was friendly and helpful as always!
Michael S. on
This location made moving way easier than any other move I've had before. I highly recommend.
Michael S. on
Friendly and professional staff made the whole process really easy.
Monique V. on
It was fast and easy. They made sure I had the right truck size and the right storage space.
Christopher W. on
Thank you
PABLO L. on
Very nice gentleman at the facility.