Customer Reviews for Servco
(U-Haul Neighborhood Dealer)

34 reviews

1200 E Grant St   Lebanon, OR 97355

(541) 258-6264

Location Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(541) 258-6264

1200 E Grant St
Lebanon, OR 97355

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Only problem is I was double billed on my credit card so now have to call and try and get that fixed

Ryan C. 
Rating:
3.0

Customer did not leave a comment.

Gregory j V. 
Rating:
4.0

Customer did not leave a comment.

Jessica R. 
Rating:
5.0

Customer did not leave a comment.

ALYSSA J. 
Rating:
5.0

Make sure it's clear to the customer that it's best to use the U-Haul app when renting virtually. Location service would not function through the U-Haul webpage. I had to download the app in order to pick up the moving truck. That added additional stress to an already stressful day.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

jodi O. 
Rating:
5.0

Customer did not leave a comment.

GERARD S. 
Rating:
2.0

My email said to go to one location. The app said the other. We finally found the location. The trucks were so tightly packed. No place to turn around. It was a VERY stressful experience. Moving is an anxiety ridden experience. U-Haul made it worse.

Jennifer D. 
Rating:
5.0

I called after-hours and they called me back and were extremely helpful!

Nathan M. 
Rating:
3.0

I was scheduled to drop my truck elsewhere but that place was closed. I called uhaul and was sent to this location, also closed. The lot was confusing so I parked and followed the online directions. It is what it is.

MICHAEL B. 
Rating:
5.0

Nothing, great customer service.

LOIS ESTHER M. 
Rating:
5.0

Lisa was VERY helpful and friendly. Made the process easy and stress free for me.

KARIN S. 
Rating:
1.0

Truck was dirty and had previous persons trash still inside of it.

Christen S. 
Rating:
5.0

Customer did not leave a comment.

Michael Z. 
Rating:
5.0

Customer did not leave a comment.

Josephine E. 
Rating:
5.0

This lady went out of her way on her day off to help me get a uhaul in a time of need i recommend this place over any one in the area. Best service around thank you so much

Harry S. 
Rating:
3.0

Customer did not leave a comment.

Chaelene J. 
Rating:
5.0

Customer did not leave a comment.

Susan K. 
Rating:
5.0

The moving experience was made so much easier With the help of Lisa from Servco in Lebanon,OR.She Helped me from start to finish.Thank You Lisa at Servco and Thank You U Haul!

RICCO G. 
Rating:
1.0

Very little flexibility in usage. Cab dirty.

Hector A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas C. 
Rating:
5.0

Lisa our customer service representative was amazing!! She went above and beyond. Thank you Lisa !!

ALAINA L. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
3.0

Offices were fine, but would it kill uhaul to have trucks with cruise control?

ARLENE P. 
Rating:
5.0

There was no fuel in the uhaul. Left there on fumes to get it to a gas station.

Zac M. 
Rating:
1.0

Dirty uhaul inside…took about thirty minutes to figure how to open lock to get key and was like that for the two other customers as well. Then when returning website would not accept our mileage waited online for an hour before we locked it up and put key in drop box ..rented with uhaul several times and this was the worst experience

Jason P. 
Rating:
4.0

I had a technical issue where the app stopped working on my phone, and I had to switch phones to be able to complete the check-in process. It was very frustrating.

stacy J. 
Rating:
5.0

Customer did not leave a comment.

CRIS K. 
Rating:
5.0

Lisa went above and beyond for us helping our move go smoothly!

Lori O. 
Rating:
4.0

The cab of the truck smelled strongly of smoking and the cab was unswept.

Mark P. 
Rating:
5.0

just a drop off place to leave truck and keys

Carla F. 
Rating:
4.0

Customer did not leave a comment.

Chuck M. 
Rating:
5.0

Excellent, friendly customer service. They CONFIRMED my drop-off location for me. That was the drop off location I had scheduled. Without my knowledge or consent, Uhaul changed my dropoff location, leading to IMMENSE difficulty in dropping off the vehicle. This location treated me great! Uhaul treated me HORRIBLY - I DO NOT recommend Uhaul to anyone. They were awful to me.

Chelsey M. 
Rating:
5.0

Customer did not leave a comment.

KELLY ED B. 
No reviews have been submitted for this location.

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