When I arrived, no one was there. I had to call the number on the Door. The gentleman was in Lumberton and he told me just to open the gate and walk through his backyard and pick out a trailer. I had to load the 12‘ x 6 foot trailer by myself as a 68-year-old man that was very hard , then when I was driving the trailer bounced up and down as a result of a bent rim that I mentioned to the gentleman on the phone and he said it’ll be OK. When I returned the trailer the next morning—again nobody there and I had to unload it myself. Also, when I received the receipt, I had an eight dollar charge added for insurance that I did not ask for. I would love for somebody from U-Haul to reach out to me. I also have pictures of the rim and trailer.
Bert F
Customer Reviews for Sgrady Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that helped me was knowledgeable, kind and very positive persona. I just moved here but will recommend them for anyone needing those services.
Lane T