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JAMES M
Customer Reviews for Shaffers Muffler Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They didn’t have a credit card machine, had give them the numbers from the back of the card! Only problem Apple Card has no numbers, it’s blank! Had to look up on my phone for the numbers! That’s just Backwoods Businesses
frank cHave used this location multiple times and everyone is helpful and pleasant. Would highly recommend!
STEPHANIE WGet the equipment needed to location in Lewisburg Tn where I wanted to rent it from.
STEPHEN PIt's absurd that we were charged such a high rate on a trailer that was From TN in the first place and the tail lights wouldn't work even after stopping at U-haul for repair ! Plus we were told we'd receive at least a Military or Senior Discount which I see no record of.
David HAfter hours drop off
Holly HSuch a nice man, he went out of his way to get me exactly what I wanted. Very friendly and an easy experience.
Audra HVery friendly guy professional
ARTURO MNo one was there .. after hours
Thomas IN/A
Lynn SVery nice people
james mFill up the gas tank for new retails We picked up w only 34 miles in the gas tank and returned it the same as we received it Then we have been charged for gas This is not right
ANTHONY PBen is the best! Took excellent care of me with my situation… will Definitely go back for a 26’ in a few weeks!
Debra DNothing. I called they had what I needed got there signed the paperwork and that was it. Took it back 2 hours later and a very easy process.
Lynne BCheck in of the truck was quick & easy. The people were friendly and fun to talk with.
Thomas OFriendly & helpful people
Jason MNothing to mention negative. Everybody was helpful and great experience Thank you
michael mNothing of note.
THOMAS OI requested the U-haul to be at another location, month in advanced and still had to drive 30 miles out of the way to pick this one up. I was not happy.
Abbie HThe instructions tells you to not block building or other areas. But the limited spaces and multiple others dropping off had no other choices during weekend.
Hunter RDecent drop off spot. It took awhile to drop off the trailer. It didn’t seem as if they were ready. Nice people though.
Heath LMy pick-up of the trailer went smoothly and quick. I'll always choose Shaffers Muffler Shop for U-Haul rentals. They're great!
Kelly MThe Uhaul truck battery was dead so after driving out 15 minutes with the truck loaded we filled up on gas & then couldn't restart the truck. However, the service to get a new battery was fairly quick & so easy! I am grateful to the phone rep & tech that cane out. If you rent at Pulaski make sure you have a full battery charge.
Tamra POwner was smoking in the public lobby areas of the business. I haven’t had to deal with 2nd hand smoke from a business in over 20 yrs.
Joel DThe unit had just come back empty and filthy. They had no time to clean.
Tom HGreat!
HARSHADKUMAR PWe turned in after hours and easy to get to and parking trailers a lot of space for trailer
Rex NExcellent customer service. Everything was ready and the process was quick and easy.
TROY SVery friendly and helpful, will use this location again if I need a U-Haul.
MARTIN RThe gentlemen at Shaffers were very helpful, kind and courteous. I had a simple and smooth check out and check in experience. I will go there again in the future for my rental vehicle needs!
Jill TAwesome service and friendly
JAMES SNothing-perfect service!
NORMAN PAwesome folks Great experience
NOLAN FNot only would recommend to a friend but the were so awesome I felt like I made new friends there.
Nolan FThank would recommend
richard cAwesome
Nicki LExcellent service and knowledgeable.
Donald TVery friendly and helpful staff! Will be using this location again!
Ashley HBetter selection of trucks
Evan SNo issues with return of trailer, Shaffer’s Muffler was quick and efficient.
BARRY SVery quick and good hookup.
kendel mNice friendly service
Edward HHorrible.etc etc etc ,,,,,,,,,,,,,,,,,,,,., experience!!!!!!!!!!
Catherine LPerfect!
Kenneth HVery good customer service with Steve.
Steven KDropped off after hours, your website is horrible to do this so we were unable to check it in ourselves. The website was difficult through the whole process
Mark M