The first drop off location ( Buildings Plus : 1325 US Hwy 74 W, Rockingham, NC ) didn't answer in three days. I had to call U-Haul customer service to get a new drop off location. ( Shed Solutions). Not exactly a good business protocol.Ceasar O.
Customer Reviews for Shed Solutions 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck's battery was almost dead when I picked up the truck and it had to be charged. Also, the fuel was sitting on empty. Soon after leaving the pick up point the oil light came on and I had to add four quarts (yes, that is 4 quarts - $32 worth of oil) to get the oil to register on the dipstick. The truck didn't leak oil so I guess no one had checked the oil in a long time. When I picked up the truck I actually left the dealership at 4:35 PM (I took a picture of the fuel and mileage when I left the dealership) when I picked up the truck because of the battery charging but according to an email I received from UHaul the truck was due back at 4 PM. When I returned the truck I arrived at the dealer at a bit before 3:57. I know this because I took a picture of the fuel and mileage when I parked the truck in the dealer's lot. When the dealer checked the truck in he entered the time as 4:04 and I was charged for an additional day. This was a bad experience all the way around!Kerry C.
Great experienceTammy S.
Truck smelled of smoke so bad it made me sick. Had to drive with both windows down. The lock box did not work. We had to call and wait an hour for someone to unlock it. Extremely poor service and vehicle. Never againPATRICK F.
Customer did not leave a comment.WILLIAM B.
Customer did not leave a comment.Shernika R.
Nothing that I can think of for improving this experience. Awesome customer service, very helpful. Simple, simple, simple. NO issues at all with re U-Haul equipment, great condition. Without any questions I WILL use a U-Haul dealer and equipment on my next project. No need to shop around.Charles W.
Very nice guy very helpfulTROY G.
Customer did not leave a comment.HAVEN M.
If I had to say something negative it would be that I do not remember the gentleman introducing himself, otherwise he was very pleasant, helpful and courteous. Most certainly would visit again and again if in the area and had the need for UHaul.JASONBENNETT D.
Let them know that the radio doesn't workLYNDRINA C.