Trucks need to be cleaned Trucks need to be filled with gas
JD S.
Customer Reviews for Shell 101
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location for drop off was great.
Leroy J.Great job!
gordon K.Truck was filthy. Person who rented it to me wouldn't go out and inspect it with me.
Camille E.Give the guy that helped us a bonus. We arrived 30 mins early and he still was able to help us out while providing customer service to other customers.
Franklin R.they did a great job
J S.Superior personnel, very helpful. Thank you, guys!
olga L.Let customer know a day or more sooner where their pickup will be. I had to drive 50 miles and back to pick up my truck. When you're packing those two hours can be important.
James Y.Pick up was supposed to be no-contact. It was not. Also phone call to arrange details the night before was not made - I had to call the location.
William F.Small, but worked. Staff did not offer to help disconnect the trailer
John H.Make sure you have enough supplies at the location where the truck is being picked up from.
Mallory F.We have used this facility twice and they have been very helpful
John S.