Customer did not leave a comment.
LAWRENCE B
Customer Reviews for Shell Gas Tiny
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was awesome
Dino VNothing, the staff there was great! Very friendly and helpful.
DARRYL TThe customer service was excellent, and the whole experience was great. I will be using this location from now on, and I will be recommending to friends and family and neighbours in the area. Hammad was very polite and professional
MARK WAll good keep up the good work
THOMAS JLady was friendly but I had done the pre check in with my license and we say it but the system had issues with the insurance validation. Very slow her first time check in. Had to get someone to come in and get the hand cart and she did not have the key.
Stephen HYou guys were great! Keep up the amazing work!
DENNIS GWe travelled 852 kms and were charged for 852 miles. When I reached out to uhaul they claimed all uhaul trucks odometers read in miles, even trucks sourced in Canada which is clearly not true. I know the truck was driven 852 kms. I could not contact this location by phone. Only the head office.
Kenneth KI had no problem with the location itself, but my overall experience wasn't great. My Rental got moved to this location from one much closer to the house I was moving from. The truck wasn't returned properly by the previous renter. Then after I have the truck my drop-off location changes because that location had "closed down" So then I had to go even further out of my way to drop it off. Costing me mileage!
JOSHUA JI relize this is a small rental location but rental and return process took way too long. Employees need to receive further training.
EUGENE S