Dealer couldn’t find my rental. Spent 30 minutes while he waited for his rep to call back to help. Dealer informed me he didn’t know how to hook up a trailer so if I didn’t know how I couldn’t rent the trailer. Upon return dealer couldn’t find any info about trailer return. Neither of them came out to inspect the trailer before or after the rental. Was also informed there would be a $50 up charge if I wanted to pay by cash instead of leaving it on my credit card which I’ve never heard of before. The roof leaks water into large gross totes, the entire appearance of the building and operation is terrible and look horrible on uhaul as a business location. The trailer brakes felt weak when loaded, the strap ratchets were seized and when I went to unhook the jack was stuck retracted and had to mess around with getting it to work again. This will be my last uhaul rental.
parker p
Shell Gas Tiny
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tiny, ON L0L2J0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailers available had no working lights or bald tires. We had rented a trailer to drop off at another location out of town but they did not have a trailer we could take and drop off at another location . We ended having to a different location to get a trailer . It took over 2 hours to get a trailer . The whole experience was a nightmare!
JACOB RRep was VERY Helpful. Helped us unhook & promptly did up paper work.
R-KEITH MAlready told a neighbor. The cashier was extremely friendly, knowledgeable, and helpful. Will be a returning customer!
PIERRE MBetter pictures for product viewing.
Justin M