Customer Reviews for Shell Henri Bourassa Est
(U-Haul Neighborhood Dealer)

1 review

10750 Henri Bourassa Est   Montreal, QC H1C1S9

(514) 645-3591

Hours

  • Mon-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(514) 645-3591

10750 Henri Bourassa Est
Montreal, QC H1C1S9

Services at this Location:

Hours

  • Mon-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
1.0

It was the worst experience that I have ever had. I rented a truck at your location situated on 10750 Henri-Bourassa E. at the Shell station. Took down my contact information and called me later during the day to authorize payment on my card by phone. The following day after picking and dropping off the truck. Made payment and adjusted for extra km done. A few hours later during the night I received notifications that my card has been used. Two transactions were charged. I immediately called my bank of the situation. I have never given my card number over the phone except for this one time to rent a truck from a respected company U-Haul. This is how I get paid back. A police report was issued the following day. This morning I called U-Haul customer service. I explained the situation to the lady who answered and asked to speak to a manager. She took down my contact information and assured me that someone would call me back. It is now 7h48pm and I haven't received a call. Please rectify this situation quickly . This is not how a customer should be received and taken advantage of. You do have my contact information and I will be expecting a call. Thank you

CLEMENT T. 
No reviews have been submitted for this location.

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