A few things. 1. The name of the station is not GULF anymore -It is a SHELL station. We drove right past it & had to circle back. 2. The online reservation was not good as we had arranged a 5:30am pickup which was confirmed. Nothing was explained except that you must have a smart phone to pick up car. Thank goodness there was an attendant in the station that referred us to Eric who was the district manager. Eric answered his phone @ 6am and got us on the road quickly and seamlessly. We had a long trip and day ahead of us. He was very professional & knowledgeable. We would have been in a real mess is not for him. He indicated the online reservation was not done right, so maybe you should check into that. Overall, after that, all was great.thomas B.
Customer Reviews for Shell Of Rockville Centre
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Dante C.
Customer did not leave a comment.Dora R.
The independent locations were excellent. He was greatEdward S.
Adam was great called and he cleared everything up with in minutesDOMINICKANTHONY R.
Nothing at all. Everything was great!KORBINDAKOTA C.
Customer did not leave a comment.Noemi T.
Customer did not leave a comment.steve H.
Excellent serviceMURRAY F.
Customer did not leave a comment.OREN K.
Great customer service and very easily contacted.Nicole H.
Customer did not leave a comment.buffardi N.
My original pick up location was moved, I had to travel further away and was a complete inconvenience time wise.Briana S.
Customer did not leave a comment.ERICJ B.
There were computer problems at the time of my rental.Pavel S.