Eddie and crew are well informed and always knowledgeable. I've used them multiple times and they are always excellent.BRENDANC G.
Trailer Rental & Towing in East Patchogue, NY at Beer & Smoke
(U-Haul Neighborhood Dealer)
East Patchogue, NY 11772
(1 1/2 mile south of Sunrise Highway across the street from Lowes)
Services at this Location:
- Mon-Fri: 7 am - 10 pm
- Sat-Sun: 8 am - 10 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in East Patchogue, NY 11772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had to lift the trailer to attached to my car since it DID and when I returned it back because it NOT has the jack , which cost me back pain .HESHAMZ A R.
Everything went well! Professional, courteous staff! Clean equipment! Very pleased!SAL Z.
Great Service!Andrew S.
I reserved a 6x12 trailer days in advance before I was to pick it up, when I arrived there was no trailer except the smaller 5x9 trailer, so I rented that one, and was charged for the bigger one,ANTHONYSTEVEN L.
Friendly and helpful staff.ANA M.
I would like to start by saying I'm the type of customer that never "complains to the manager". Made the appointment on U-haul main website was contacted 2x to reschedule, and asked to change truck size. Truck was dirty, transmission was shot always stuck in 1st gear over revving. Rented moving blankets, they informed me they only had 12 instead of 20. When I looked in the truck there was none. U-Hauls main website directed me to one address, I called the confirmation phone number that was texted to me because the office was closed at my appointment time, was told to drive down the road to a sketchy weed pipe/bong shop where a kid took my credit card. Called the weed shop 3x on my way back with the truck to see if they were open and they never picked up the phone. This experience was so poor, I couldn't believe this major company was still in business.KEVINM H.
Good experienceLeslie L.
Friendly fast service during pick up and drop off. Will go back again.ANDREWT C.
Very helpful great servicePAULA M.
Typical bait & switch BS. I was told the trailer would be $29. Was charged $40 + tax. I'm guessing this is a Uhaul thing & not the fault of the rental locattion.PETERG M.
Super friendly and fast service. I felt like a priority. Thank you!ivan F.
This location was unprepared for my reservation, even though it was made a few days in advance. Despite checking in online before arriving at the store, it took 30 minutes for the associate to find the keys to the truck, put the previous renter's contract on hold so he could complete my reservation, and find the additional equipment I reserved. Then they had the audacity to overcharge me, for which I'm still waiting for a refund. I do not recommend using this location.Melissa L.
The truck needs an alignment.Donna B.
In hindsight, I should have asked if the rental was sanitized. The guy working here had to check out then van before giving it to us. I now realize the key and van were not sanitized after the last person who used it. When we returned the van to the same location, the same guy was working and I handed him the key. He said ok you're all done, you'll get an email tomorrow with your final total. When I asked why I could not be checked out and gef my total now, I was told that he was not allowed because of COVID. Then another guy working there said they couldn't touch the vehicles for 24 hrs after they were returned. I stated that I was not happy about not getting my final total and leaving a charge open on my credit card. I had taken a picture of the mileage and it was clear that these guys weren't going to complete the checkout process for me. BUT by the time I got home, I had an email that I had been checked out and a total. However, I was charged 80 cents extra a mile. My equipment contract I signed in the morning stated 59 cents/mile but my final total reflected 1.39/mile. I tried calling the rental location to discuss this but they didn't answer. I spoke with U-Haul customer service who acknowledged the discrepancy. The representative gave me a reference ID # and stated that the rental location has to fix the problem in 3 days or to call Uhaul customer service back who will then fix the problem. I received this survey the morning after my Uhaul rental and as of right now the issue has not been fixed.MEGHAN P.
VERY DISSATISFIED with m y U-Haul experience! I pre-registered online in order to "cut my time at office in half". What a joke! I was sent to one location (which didn't have my 5x8 trailer), then to another, location approx 40 minutes out of my way. I am going to buy my own trailer and no longer rely on -Haul any longer.LAWRENCEJ L.
Yes alwaysCHRISTIAN C.
An incredibly friendly and helpful representative both on the phone and behind the counter. Followed all the protocol for social distancing and was 'COVID compliant' as well. Explained to me the procedure of vehicle inspection prior to finalizing an emailed final invoice. All in all a very pleasant experience. Thanks!David Fraser E.
These guys were awesome. I only needed the truck for a local quick move and these guys had exactly what I needed. Super professional and no hidden fees. Thank you guys so much!Anthony P.
I did not get the trailer I reserved 2 weeks in advance and also the location changed at the last minute taking me over an hour out of my way in the opposite direction that I needed the trailer for. Thanks for the headache. The only good thing was the guy that helped me out, at least he did a great job.ROBERTM G.
Everything was great. The guys at that place are fantastic!Christine C.
Super friendly staff and extremely helpfulEdward S.
These guys do a great job. Nothing to improve here.JOSEPHGERARD JR A.
This place is great my go to spot for a uhaul truck or van always clean and 90% of the time a brand new vehicle will definitely use againVincent G.
Trailer was dirty and full of leaves. I returned the trailer at 7 pm Friday but based upon the email receipt it wasn't checked back in in the uhaul computer system till 9 am SaturdayJeffrey N.