1. I know it is useless and wastage of time complain to U-Haul about how bad their business is and how bad customer dealings there representatives are doing. 2. This feed back is just a formality and nothing more and will not return my money that was unfairly overcharged by U-Haul. 3. Overcharged me. 4. Very bad (actually no customer service). 5. Very rude and unprofessional. Order Number: 83399565
Naseem C
Customer Reviews for Sherbrooke Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not sure what can be done to improve it. The location is a corner store with barely any equipment. Rented dolly’s with my U-Haul and they didn’t have any. Ontop of that, the U-Haul’s themselves are poorly maintained.
Cameron DEasy pick up and return.
Paula KI was supposed to have a vehicle at 7:30am and had a crew waiting. The original pickup location was closed so I got bounced to another one, which was also closed, so I was bounced to another location which finally had a vehicle but did not know what they were doing. I had to Uber between the various locations. I didn't end up getting a vehicle until close to 9am, costing me money for my crew and transportation. In the future, make sure your remote locations actually have accurate hours of operation in your system so that you aren't sending customers to locations that are closed. This was a huge headache and cost me over $300 in related costs.
Josiah H