Customer did not leave a comment.
TUAN P
Customer Reviews for Sherman Oaks LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented a four wheel dolly and furniture pads online but neither were at this location. You should keep better track of inventory
Grant RHad a very helpful employee when I picked up equipment. Our truck size and dolly weren't available, but we got a bigger truck for same price so it wasn't an issue. He had the truck ready with air on.
Leslie MThe person running the lot was very nice and the transaction was really easy! He was very personable and it was a great experience for us
Mike RThe location had a closed gate with no electronic keypad or other method of entry despite mobile pick-up and drop-off. It is not possible to pick up or drop off after hours which is the primary reason I chose this location instead of elsewhere. There is no guarantee on rented equipment availability despite making a reservation ahead of time. Dollys, furniture pads, and other equipment is rented on a first-come basis regardless of existing reservations.
Michael Cgreat location , friendly staff
doninique HGreat U-Haul spot. Picked up my small cargo van / truck early in the morning and was done in 2 hours. Easy pick up and drop off.
BRETT WNothing - everything was great!
GREGORY LWas ok for me, but not the greatest location.
Abe CCustomer Service was great. Staff was very helpful.
ILDA VThe man who helped me was totally unprofessional and unfriendly. He was a terrible representative of your company.
Dirk Hminmal help at location. The fact that the box 6x12 trailer does not have a stand at the front makes it really hard to hook up and almost impossible to remove when loaded with heavy stuff.
ERIC F