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cecilia a
Customer Reviews for Ship It Here
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great to have the mobile app pick up process. But when you do not have the booking truck ready with requested dolly for customer to pick up with the truck. Delayed by 1 hour, as we had to wait for the office to open. The employee that opened the store, verified that there were no dollies that were requested by calling at the location and talked to the franchaisee (Huey) day prior. Further, franchisee argues that saying atleast we had the dolly for the rental, while blattenly ignoring the fact of delay in renting the u-haul and messing up our schedule.
Rahul PNothing. Fast and efficient check-in and checkout. Very nice people.
VIRGIL BMr.. hwy has The best Customer service I really recommend., Ship it here business very professional and communicate person thank you for everything for sure I will come back to do business again here.
Mario LAwesome experience I also had issue with my bill and customer service took care of me
Jesse HHorrible experience all around
Madalyn GThe lady who helped him pick up the U-Haul truck was great. But the receipt indicated I returned the truck at 1/4 gas, but I returned it at 1/2 tank (which is where I received it at the same gas level). I even have before and after pictures of the fuel/mileage gauge.
CHARLES EThe van was fairly new. It was clean inside and out, there was a little bit of a spill under the mat in the cargo area but the clerk new about it. Wasn't a bit deal. The driver compartment still had that "new car smell." Which was a nice change.
CLIFFORD BThank you
HAIDAR EGreat service!
ADEWALE T