I ended up with extra miles because the clerk didn’t add my drop off to a different location. I was also about ten minutes late due to that. I was given a $20 gift certificate. The app wasn’t working properly so I could extend the rental time either.
Chequila T
Customer Reviews for Ship Smart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue to thrive as an Excellent, friendly, professional and committed Customer Service Representative. WE re very impressed with your service & Appreciate going extra step to call another location to ensure we have a dolly..thank you
CAROLYN MNo use of using the app. Got there and had to wait an hour because 1. The app never gave me a lock box code 2. The store owner was on lunch break. She never saw my appointment.
Ryan N