I just want to say I had no extraordinary expectations because I was just coming to pick up a truck and leave because I’m moving. But I DID notice everything and the effort to make the customer experience a good one. It smelled good, was clean, well organized, swift service, and the guy was so kind. My experience was so great that I’d rather continue to go to this location over any other.
Jasmine R
Customer Reviews for Ship USA Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!
RHETT BExcellent customer service. Will definitely use them again.
MELANIE Jvery kind and helpful
MANCIL BBy far my best experience with U-Haul. Everything went very smoothly and the staff were very friendly and helpful. When I need to rent something from U-Haul again I will definitely be going back here to do so.
MEGHAN DGreat customer service. The owners are very friendly and always there to help. Great business ran by great people.
ELISA SMark was awesome. He was very friendly and helpful. Great experience.
TYLER OVery friendly and professional staff. Check in and check out is fairly fast and convenient.
Seraina AThis location was incredible to work with! I needed a pick up truck on the fly and they had something that day available to pick up. They were easy to work with and had a very kind demeanor. 10/10!
MORGAN SI have rented a UHaul twice from Shipping USA in Edmond and both times the experience was exceptional!!!! The trucks were clean and ordering the trucks online was super easy! The owners are the friendliest and so easy to work with. Thank you to Mark, Pamela and Paris for your super courteous and welcoming demeanor! You made the experience enjoyable! I will definitely be back the next time I need a truck!
Angela RMARK DID GREAT Thank You
JOSE RThe equipment was perfect. The location was enjoyable to work with. Gus Gus/Jax provided all the dog kisses and deserve a raise.
TERRANCE GChange sign on back door drop off. Reads to ring and someone will come. No one answered the ring camera or door. Had to walk around to the front and wait in a short line.
RUDOLPH WThe experience was absolutely awesome. The rental was ready when I requested it. The owner was very nice and made it a hassle free check out and check in. If I could say anything at all, I would say that the mileage rate is a little unreasonable it’s a big jump from the last time I used U-Haul.
JENEFER UGreat experience! Will use again in the future
MATTHEW PThe employee was helpful but the hours online said they open at 9 but they were not open until 11
Jonathan TMark and his wife were very patient with us and made sure we were all taken care of.
Jocelyn SThe U-Haul app allowed me to reserve the truck at 10 am,,, and the location did not open until 11am. Improve your app to correspond to the dealer’s hours of operations.
TERRY TVery good service!
SCOTT AAmazing service thank you so much
OMEED J