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Craig M.
Customer Reviews for Short Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have never been to a location ran out of a corner store. It doesn't seem professional and honestly threw me off. I had to double check I was in the right location. In order to go over rental info, you have to go behind the counter while they are helping other customers. The vehicle was clean but very difficult to pick up speed. Also had to put 2 contact numbers down, which I don't feel is necessary. They aren't the ones renting the vehicle nor responsible for it.
patricia P.It was a one way 3hr trip for us ,so the drop off location has no impact on recommendations. The drop off was convenient and close to our destination. They only had two trucks in their parking lot so that may limit options for most people moving.
SHAWN H.It was a convenience store in the city. There are larger standalone options that would have been a better alternative to return to and more familiar with the process. Linden Ave store wasnt even an option yet is a large standalone store just a few minutes away.
BRYAN O.