I was not allowed to rent an auto transport because the "area manager" was coming to pick the one at this location up. So I had to drive 30 minutes out of the way to pick one up. When I returned my rental the auto transport was still there. I had already been inconvenienced due to the website sending me to someone's house instead of an actual uhaul site. The gentleman that rented the truck was fantastic and empathetic to my experience. But the whole ordeal threw my day 2 hours off schedule. It was a bad situation that feels like could have largely been avoided. I checked in prior to my arrival and uhaul still cost me valuable time while charging me full price.Charles L.
Moving Truck Rental in Forestdale, AL at Carolyns Tires
(U-Haul Neighborhood Dealer)
Forestdale, AL 35214
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 4 pm
- Sun: Closed
Special Operating Hours
- 7/4/2021 - 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Forestdale, AL 35214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Our pick up location was moved to this place the day before. We had a 7:30 am pick up. The store did not open until 8:00 and the employees were 10 minutes late arriving. This was a terrible experience.Andrew T.
The staff person was not very friendly and although it is a tire place, it doesn't take two people to put on two tires. We waited about twenty five to thirty minutes to be helped. There were no apologies or a friendly smile not even when we pulled up. Nor was there acknowledgement of us being there. I had to approach and ask questions.Debra S.
None. Although my GPS didn't quite get the pick up location exactly, still found it.Katie W.
Don't have pickup setup in Ensley. Unsafe neighborhood.Michael F.
Easy accessJOHN H.
The guy was friendly and eager to help.Ashley S.
The representative had a very nasty attitude and very unprofessional!!! The transmission kept skipping and I was charged $29.99 for a $19.95 truck, but I needed truck do I took it. Then I googled Map mileage went straight therer came back and brought back truck and it was charged double for miles. Representative got snobbish and walked off. I will never use him again!!! He already had attitude before I got truck, but I needed truck so I looked over hire rudeness!!!Shayla D.
Clean out the cab and sanitize the truck it smelled like a pack of cigarettes ashes everywhere if o wasn't in a emergency need for the truck i would have found another company to go with.Hyron D.
They were kinda rude and made us wait a long time to even acknowledge we were standing thereDIANA B.
Make the place a little more cleaner and smell a little bit better than it smells... ASAP THANK YOU IN ADVANCEdarleen P.
Give directions better to find location.Isabelle A.
The young man was great I had a very good experience.erskine T.
The smell in the office was overbearing; I had to stand outside the office or risk feeling nauseous. I had to wait about 15 to get the paperwork started; I drove 4.5 hours to remove 2 storage units within a short period of time and a 4.5 drive back some time was crucial to me. Having another employee would have sped up the check out process but overall it was a good experience.Diane H.
The vechicle was need of a good cleaning and maintenance the check engine light stayed on the whole time and the engine light stayed onBilly S.
Great customer serviceLaTurner M.
Quick and easy, just the way I like it.Lee H.
I was charged for gas even though we put the right amount in before returning the truck. We have a picture to prove it and they said it was taken from the side so they can't tell. I'm not sure why they think we would not put the correct amount of gas in if we know that the fuel charge could be added and possiblely cost more than putting gas in it. It's at a horrible location as well. We waiting 30 minutes to get the truck because they were working on cars.Amber J.
The rental location itself wasnt half bad. I was mostly dissapointed in Uhaul as a whole. My reservation location was moved and I was not given notice the night before like uhaul promises. Instead , my original rental time was 10 AM and I got a call that morning at 8 AM saying that my truck is going to be at another location and I cant pick it up until 2PM.Megan M.
This location was nasty...afraid to touch anything...filthy...the people working there at the tire business were sketchy looking...Not a good experience... this is my second time for a Uhaul rental that was had a less than optimal beginning...I originally choose a different pickup store but Uhaul changed my site ...Women should not have to go to such distant locations as this last site...sherry N.
Tire was flat when we arrived, but they fixes it.Tod S.
Keep doing what tour doing don't change a thingJoshua P.
He was excellent. Uhaul on 2236 highland ave was the worst experience. But thanks to uhaul on 3rd ave south carwash I was able to find a one way rental.Sharnell A.