Customer Reviews for Sierra Bonita Rentals
(U-Haul Neighborhood Dealer)

92 reviews

1759 Hwy 434   Guadalupita, NM 87722

(575) 387-5506

Hours

  • Mon-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(575) 387-5506

1759 Hwy 434
Guadalupita, NM 87722

Services at this Location:

Hours

  • Mon-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marc P. 
Rating:
5.0

Customer did not leave a comment.

LARRY J S. 
Rating:
5.0

Customer did not leave a comment.

JAMES MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

Greggory B. 
Rating:
2.0

It is a very rural location, and probably cannot improve the physical apperrance of the store. The people were helpful and pleasant.

Bruce R. 
Rating:
5.0

Customer did not leave a comment.

Charles V. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Dan D. 
Rating:
5.0

Very kind and friendly staff.

Mark T. 
Rating:
5.0

Don was great

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Fraser M. 
Rating:
3.0

Customer did not leave a comment.

Kim H. 
Rating:
3.0

Customer did not leave a comment.

Alan G. 
Rating:
4.0

Customer did not leave a comment.

Dan B. 
Rating:
4.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

JAMES MATTHEW B. 
Rating:
4.0

Customer did not leave a comment.

KURT W. 
Rating:
3.0

The staff at Sierra Bonita were friendly and helpful but their hands were tied due to the movers delay.

Kathy R. 
Rating:
3.0

Customer did not leave a comment.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

Glen F. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

U-haul nation wide credit card system was down. This caused a considerable delay and inconvience in picking up the trailer

Ozel C. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Nothing, it was great, Sharon and Don could not have been more helpful!

mick H. 
Rating:
5.0

Keep doing what you are doing, everything is excellent.

Bill L. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
5.0

Customer did not leave a comment.

beatriz R. 
Rating:
3.0

Customer did not leave a comment.

TERI B. 
Rating:
1.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Julie R. 
Rating:
5.0

Customer did not leave a comment.

Julie R. 
Rating:
5.0

This location was very helpful. Don was extremely courteous and willing to work with when picking up the truck and returning it. It was cold and snowing for a couple of days before I picked up the truck and the roads were not in good shape. Don call the morning I was scheduled to pick up the truck to ask if I could make it to his location or if I needed to hold off a day or so. He also made the return process easy and met me when I returned the truck even though the office was closed.

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

gerald M. 
Rating:
5.0

Customer did not leave a comment.

Leland P. 
Rating:
5.0

Customer did not leave a comment.

Leland P. 
Rating:
5.0

Customer did not leave a comment.

Leland P. 
Rating:
3.0

had a light out

Neal B. 
Rating:
5.0

Friendly service

James K. 
Rating:
4.0

everything was geat thanks.

william S. 
Rating:
4.0

Wipers were shot on the truck.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Vidal V. 
Rating:
5.0

Customer did not leave a comment.

Tim D. 
Rating:
3.0

Customer did not leave a comment.

STEVE S. 
Rating:
5.0

Customer did not leave a comment.

don D. 
Rating:
4.0

My brother and I was treated very well, and the gentleman that assisted us went over and above to help us, in a very dire situation. I don't think I have ever been treated better than I was. I would recommend this place anytime. If I ever get in this situation again, I hope I end up there.

Rating:
5.0

Customer did not leave a comment.

lori B. 
Rating:
5.0

Absolutely nothing, this site is "WONDERFUL"! the folks manning the location were beyond exceptional! I know and trust I am in good hands here!

Mary Beth K. 
Rating:
5.0

Customer did not leave a comment.

Justin H. 
Rating:
5.0

Customer did not leave a comment.

Frank G. 
Rating:
4.0

Customer did not leave a comment.

Karl S. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Wonderful service, great help. Kind, helpful and knowledgeable team! Love this place!

marybeth K. 
Rating:
5.0

Very friendly and helpful! Super nice people

Russell M. 
Rating:
4.0

there is a steep drive way, with a narrow lot... backing up a trailer to park it was challenging. Would be better to have a flat open area for drop off.

marybeth K. 
Rating:
5.0

Thank you Jason!

CHARLIE K. 
Rating:
4.0

Lady who checked the trailer was very pleasant and even offered me something to drink. Location kind of in the middle of nowhere, but worked great for us. Very convenient.

John M. 
Rating:
5.0

Wonderful experience with exceptional local staff that met every expectation. Thank you for having your products available at the Sierra Bonita, Guadalupita location!!! Cheers....

CRAIG A. 
Rating:
5.0

Great service, friendly staff! Highly recommended!

JOHN F. 
Rating:
5.0

Incredible staff great rates! Very Safe reliable service,thanks! Best moving well mechanically safest box truck ever drovefir moving Wow! Go Uhaul!

CHRIS A. 
Rating:
4.0

Very personable and pleasant folks. Provided information about location, etc. They were a little short on equipment available for rent, so I expect an improvement would be to give them some additional trailers.

Glen S. 
Rating:
5.0

Customer did not leave a comment.

TAMMIE D. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Bo J. 
Rating:
5.0

Customer did not leave a comment.

LARRY J. 
Rating:
5.0

Customer did not leave a comment.

Gina G. 
Rating:
3.0

Customer did not leave a comment.

Jim H. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

WARREN M. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
4.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Gabriel V. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Customer did not leave a comment.

JIM G. 
Rating:
5.0

Equipment was very good. No mechanical or other problems encountered on 1900 mile trip across country.

TOM M. 
Rating:
5.0

Customer did not leave a comment.

Gordon C. 
Rating:
5.0

Customer did not leave a comment.

NORMA P. 
Rating:
4.0

Customer did not leave a comment.

HUGH A B. 
Rating:
5.0

Very friendly and professional. I highly recommend this location.

GARY W. 
Rating:
4.0

Customer did not leave a comment.

jose T. 
Rating:
3.0

Customer did not leave a comment.

JULIE S. 
Rating:
5.0

Customer did not leave a comment.

MANUEL S. 
Rating:
3.0

Truck was not ready when we arrived, oil change had been done but had not been reset for milage causing us to be delayed in picking up the truck.

DEBRA U. 
Rating:
5.0

Very friendly and helpful service. Will definitely use again.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

EMERY R. 
Rating:
5.0

Customer did not leave a comment.

Theodore S. 
Rating:
5.0

Nothing. Overall experience was excellent!

David A. 
Rating:
1.0

This was the worst experience ever!!

harry F. 
Rating:
3.0

This is a new U-Haul franchise. In fact, I was the first customer to both return a trailer (auto transport one-way from Houston, TX) and the first to rent equipment (tow dolly one-way to Muskogee, OK). The folks at Sierra Bonita were friendly and accomodating. There were some minor technology glitches involved with U-haul software, but Sierra Bonita management quickly remedied the issues by communicating directly with the U-haul hotline and I was soon on my way.

Brian I. 
No reviews have been submitted for this location.

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