Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don was awesome! His Customer service was top of line! Thank y'all very much!
Catherine V.
Rating:
4.0
Customer did not leave a comment.
Jesusita S.
Rating:
4.0
Customer did not leave a comment.
FRANK F.
Rating:
5.0
Customer did not leave a comment.
Eusebio S.
Rating:
5.0
I had to drive over an hour to pick up a truck. There were none available in Taos, even with two week's notice. None in Espanola, none in Santa Fe, and none in Albuquerque. The lack of equipment available AND your failure to guarantee my reservation placed was disappointing.
joel N.
Rating:
4.0
Customer did not leave a comment.
Buffie S.
Rating:
5.0
They were awesome.
Elizabeth K.
Rating:
5.0
Customer did not leave a comment.
TIMOTHY V.
Rating:
3.0
Customer did not leave a comment.
KELLY B.
Rating:
5.0
Customer did not leave a comment.
Marc P.
Rating:
5.0
Customer did not leave a comment.
LARRY J S.
Rating:
5.0
Customer did not leave a comment.
JAMES MATTHEW B.
Rating:
5.0
Customer did not leave a comment.
Greggory B.
Rating:
2.0
It is a very rural location, and probably cannot improve the physical apperrance of the store. The people were helpful and pleasant.
Bruce R.
Rating:
5.0
Customer did not leave a comment.
Charles V.
Rating:
5.0
Customer did not leave a comment.
Robert J.
Rating:
5.0
Customer did not leave a comment.
Dan D.
Rating:
5.0
Very kind and friendly staff.
Mark T.
Rating:
5.0
Don was great
Robert J.
Rating:
5.0
Customer did not leave a comment.
Richard C.
Rating:
5.0
Customer did not leave a comment.
Fraser M.
Rating:
3.0
Customer did not leave a comment.
Kim H.
Rating:
3.0
Customer did not leave a comment.
Alan G.
Rating:
4.0
Customer did not leave a comment.
Dan B.
Rating:
4.0
Customer did not leave a comment.
Steve B.
Rating:
5.0
Customer did not leave a comment.
JAMES MATTHEW B.
Rating:
4.0
Customer did not leave a comment.
KURT W.
Rating:
3.0
The staff at Sierra Bonita were friendly and helpful but their hands were tied due to the movers delay.
Kathy R.
Rating:
3.0
Customer did not leave a comment.
Jeremy W.
Rating:
5.0
Customer did not leave a comment.
Glen F.
Rating:
5.0
Customer did not leave a comment.
Steven D.
Rating:
5.0
Customer did not leave a comment.
Mark C.
Rating:
5.0
U-haul nation wide credit card system was down. This caused a considerable delay and inconvience in picking up the trailer
Ozel C.
Rating:
5.0
Customer did not leave a comment.
John O.
Rating:
5.0
Nothing, it was great, Sharon and Don could not have been more helpful!
mick H.
Rating:
5.0
Keep doing what you are doing, everything is excellent.
Bill L.
Rating:
5.0
Customer did not leave a comment.
Brad S.
Rating:
5.0
Customer did not leave a comment.
beatriz R.
Rating:
3.0
Customer did not leave a comment.
TERI B.
Rating:
1.0
Customer did not leave a comment.
Carlos C.
Rating:
5.0
Customer did not leave a comment.
Julie R.
Rating:
5.0
Customer did not leave a comment.
Julie R.
Rating:
5.0
This location was very helpful. Don was extremely courteous and willing to work with when picking up the truck and returning it. It was cold and snowing for a couple of days before I picked up the truck and the roads were not in good shape. Don call the morning I was scheduled to pick up the truck to ask if I could make it to his location or if I needed to hold off a day or so. He also made the return process easy and met me when I returned the truck even though the office was closed.
Jeffrey J.
Rating:
5.0
Customer did not leave a comment.
Richard S.
Rating:
5.0
Customer did not leave a comment.
gerald M.
Rating:
5.0
Customer did not leave a comment.
Leland P.
Rating:
5.0
Customer did not leave a comment.
Leland P.
Rating:
5.0
Customer did not leave a comment.
Leland P.
Rating:
3.0
had a light out
Neal B.
Rating:
5.0
Friendly service
James K.
Rating:
4.0
everything was geat thanks.
william S.
Rating:
4.0
Wipers were shot on the truck.
Robert M.
Rating:
5.0
Customer did not leave a comment.
David B.
Rating:
5.0
Customer did not leave a comment.
Vidal V.
Rating:
5.0
Customer did not leave a comment.
Tim D.
Rating:
3.0
Customer did not leave a comment.
STEVE S.
Rating:
5.0
Customer did not leave a comment.
don D.
Rating:
4.0
My brother and I was treated very well, and the gentleman that assisted us went over and above to help us, in a very dire situation. I don't think I have ever been treated better than I was. I would recommend this place anytime. If I ever get in this situation again, I hope I end up there.
Rating:
5.0
Customer did not leave a comment.
lori B.
Rating:
5.0
Absolutely nothing, this site is "WONDERFUL"! the folks manning the location were beyond exceptional! I know and trust I am in good hands here!
Mary Beth K.
Rating:
5.0
Customer did not leave a comment.
Justin H.
Rating:
5.0
Customer did not leave a comment.
Frank G.
Rating:
4.0
Customer did not leave a comment.
Karl S.
Rating:
5.0
Customer did not leave a comment.
Robert P.
Rating:
5.0
Wonderful service, great help. Kind, helpful and knowledgeable team! Love this place!
marybeth K.
Rating:
5.0
Very friendly and helpful! Super nice people
Russell M.
Rating:
4.0
there is a steep drive way, with a narrow lot... backing up a trailer to park it was challenging. Would be better to have a flat open area for drop off.
marybeth K.
Rating:
5.0
Thank you Jason!
CHARLIE K.
Rating:
4.0
Lady who checked the trailer was very pleasant and even offered me something to drink. Location kind of in the middle of nowhere, but worked great for us. Very convenient.
John M.
Rating:
5.0
Wonderful experience with exceptional local staff that met every expectation. Thank you for having your products available at the Sierra Bonita, Guadalupita location!!! Cheers....
CRAIG A.
Rating:
5.0
Great service, friendly staff! Highly recommended!
JOHN F.
Rating:
5.0
Incredible staff great rates! Very Safe reliable service,thanks! Best moving well mechanically safest box truck ever drovefir moving Wow! Go Uhaul!
CHRIS A.
Rating:
4.0
Very personable and pleasant folks. Provided information about location, etc. They were a little short on equipment available for rent, so I expect an improvement would be to give them some additional trailers.
Glen S.
Rating:
5.0
Customer did not leave a comment.
TAMMIE D.
Rating:
5.0
Customer did not leave a comment.
JAMES G.
Rating:
5.0
Customer did not leave a comment.
Bo J.
Rating:
5.0
Customer did not leave a comment.
LARRY J.
Rating:
5.0
Customer did not leave a comment.
Gina G.
Rating:
3.0
Customer did not leave a comment.
Jim H.
Rating:
4.0
Customer did not leave a comment.
MICHAEL T.
Rating:
5.0
Customer did not leave a comment.
WARREN M.
Rating:
5.0
Customer did not leave a comment.
Dan S.
Rating:
4.0
Customer did not leave a comment.
JAMES D.
Rating:
5.0
Customer did not leave a comment.
Gabriel V.
Rating:
5.0
Customer did not leave a comment.
James M.
Rating:
4.0
Customer did not leave a comment.
JIM G.
Rating:
5.0
Equipment was very good. No mechanical or other problems encountered on 1900 mile trip across country.