Customer Reviews for Sierra Convenience

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sierra Convenience

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Tamara Q. on

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Customer did not leave a comment.

DENNIS G. on

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Michael N. on

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Excellent customer service.

MAXWELL G. on

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Our experience with the clerk and the equipment was great. Thank you very much -

Michael G. on

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Stefanie K. on

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At both locations the employee had no idea I was expecting to pick up or drop off. Both said they had never received any notice from UHaul.

Dave H. on

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I have always been treated very well by all at this location.

Diane G. on

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Gentlemen working here was very nice and respectful and helpful. He took very good care of my rental needs and I’d have no problem going here to rent a uhaul again

Chad K. on

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Bronson T. on

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Darian B. on

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James W. on

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Maxwell D. on

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Charged a ton for the gas, it was a hair under what it should of been. On website didnt say we had to return truck to same store luckly someone was driving back to return it for me. I hate that on moving day I had to choose to return the truck to that location or have all my plans change because of you guys.

TOM J. on

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Excellent service!! Hard to find these days!! So, nothing!! Keep doing what you're doing!!

Natasha J. on

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BETH L. on

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Uhaul a terrible online/app scheduling system with no support. However if it wasn’t for the guys at this location who helped me when Corp uhaul wouldn’t, I would have gone to Penske. Best location ever- saved the sale!

Robin B. on

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Barbara B. on

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Pradeep R. on

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They have charged $25 as cleaning cost although i made sure 10foot truck that i rented on 8/4/2019 2:30pm - 6pm from 3326 Center Point Rd NE, Cedar Rapids, IA 52402 was returned clean and in same condition. Not responding over phone (319-540-8471) and not sure why they do not pick up my call and talk to customers. This is one of worst experience. I will not recommend this to any one.

Nancy O. on

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Janice C. on

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matt b. on

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The computer system is slow as heck. Took an hour at both locations Also spend $2000 and I have to run around town to get equipment at 6.5 miles a gallon oh but you have extra miles to me wow that helps. Lol

Joe P. on

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David D. on

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Daniel B. on

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The employees at this location are very helpful and friendly. Doing business with them was a pleasure, keep them happy they are great ambassadors for U-haul

Donna R. on

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I was very happy that I did not have to pay a small fortune and the truck was clean and ready to go as promised.

DEBRA L. on

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Dante did a great job

Rachel G. on

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Uhaul Rep was professional, courteous and efficient

Mark R. on

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john o. on

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David P. on

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No improvement is needed in the U-haul process, but the store could use work on the fuel pumps and interior

Amanda H. on

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Customer did not leave a comment.