Had good experience in the past. Just bad maintenance with this one.
Trailer Rental & Towing in Cedar Rapids, IA at Sierra Convenience
Moving to or from Cedar Rapids, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cedar Rapids, IA 52402 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cedar Rapids, IA
Cargo trailers in Cedar Rapids, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Sierra Convenience!
Utility trailers are perfect for towing large or oversize cargo in Cedar Rapids, IA 52402. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Sierra Convenience provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cedar Rapids, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cedar Rapids, IA online today!
Trailer and Towing Supplies
the app is not very user friendly. Would be nice is location had expanded hours.
If returning after hours, the on-line system is difficult.
To start, masks were required in the city. The employees were following covid safety guidelines. Employees were more concerned with what they were having for lunch when it was my turn to be helped. I had to wait a few minutes to be assisted. Also, when I tried to call to ask about possibly needing to extend my rental time the phone went to voicemail each time and it wasn't an active voice mail so I couldn't leave one. I had to reach out to another location in town to see if I could be assisted. Thank you Kelly at the other location for doing what you could.
Neat little convenience store too!
Dante was outstanding Great multi tasker, Excellent Person
I was supposed to only get charged $55.65 for my 1 day rental of the 17' truck but was actually charged $807.13. I had it from 10:30am until about 7:30pm & only drove it 13.7miles. Went back the next day to get it sorted out, wasted an hour thought it was all fixed; but haven't seen any money refunded to me. I feel like I've been scammed & probably will not be going with uhaul ever again in the future!
Associate did not check that the lights were functioning before I left the lot.
A very busy location.
All the stuff a friendly and helpful I couldn't have been happier with the service they're great I'll always recommend them
Great experience. The team was helpful.
I got charged an after hours service fee and i returned the truck at like 3pm
As stated in my rental return notes, the check engine light was on for the entire time. I was skeptical as to whether or not the truck would brake down during the move. Additionally, the loading ramp came of the tracks and took over 2 hours to fix. This made the move take longer than expected and caused me to pay more for my hired labor. Very disappointed in the overall rental of the truck. Would appreciate if something could be done to rectify the situation. Thanks, Steve Valenta email@example.com 505-730-5280
As always, the motorcycle trailer was great.
I was told by Hometown auto where I booked the trailer that the price was $235 and each additional day was $54, Then when I picked it up it was $378 which is $150 more than I was told, also the first place I was told to pick it up from didn't have one so I had to wait 3 hrs to pick one up from another location, probably won't use uhaul again after what happened
I was charged a cleaning fee after the rep said to leave the truck. It needed absolutely nothing done, It was exactly as it was when we picked it up. I emailed them back and asked that they re-issue me a credit for the $25 and they never called or emailed me back. Poor customer service and shady business practice.
I originally reserved online for a rental, but when I arrived to pick it up the location had nobody working and the doors were locked. I called all three numbers listed and nobody answered. The address is 400 35th St, Marion, IA 52302. I did contact U-haul and was able to drive to another location and receive another rental trailer.
Wonderful customer service in this location. I called ahead and the truck was ready for pick up.I would definitely recommend your services to family and friends. Thanks
We were told they would refund us one day since we returned it early. This discussion hope red prior to rental as we didn't know how long we would need it for. We were reassured that if returned early, we wouldn't pay for two days. We returned it before 2:45 the next day.
The person working in the store was nice. The time was messed up so he promised he would fix it. We picked it up at 2:43 pm. But drop off says noon. So he said he would fix it. The next day at 1230 someone called and was rude to my mom about being late for dropping off the truck. My mom was very upset, the man said we were being charged for two days and we had to bring the truck back right away. We hurried and got the truck back at 12:50. Went i went inside the kid who rented us the truck said he no remembered he was suppose to change the time. When my mom said she was upset that he was rude he just looked at her and said what do you want me to say ? He then said he was sitting right next to the guy when he called us and he didn't think anything he said was wrong. I personally think he should have handled that better. They did charge us for two days. We only had the truck from 2:45pm to 12:50pm the following day. So we didn't even get it 24 hours. We have already called customer service and they should be taking care of it. However making a stressful situation even worse was just very frustrating. People at those stores need to be more careful with how they interact with people.
Everything went smoothly, so, I have no major complaints. The staff was a bit nonchalant first thing in the morning, but we got the job done. The cab was not cleaned when I picked up the truck, but they swept it out. Drop off was nice, and the folks were a bit more perky and communicative. I had tried to call ahead to reserve the vehicle, but as several reviews stated, the phone is never answered.
The drop-off location was a joke.I appeared to be a poorly maintained converted gas station. Upon arrival I went into the office and waited for approximately 10 minutes for service. When no one showed up I went outside and waited for several more minutes before deciding to park and unhook the trailer. There were several people nearby loading a car on a trailer and I approached them and asked if they knew if any U-Haul staff were available. One of the men said he was in charge.I told him I was returning a trailer and he said to just leave it. I also asked if any paperwork was necessary and he said there wasn't and to just leave the trailer. I was surprised to receive notice from U-Haul for an extra 2 day charge when I returned the trailer the day after I had rented it at approximately 4:30 in the afternoon. You can improve your service by raising your standards for customer service.
It was great. Prompt. Thorough as attendant hooked and chained up the trailer/checked the lights, etc.,. Attendant was courteous and helpful. Why would I ever buy my own trailer??? No!
Fantastic customer service. He was knowledgeable, fast and friendly.