Customer Reviews for Silver Line Designs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Silver Line Designs

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Keron G. on

Rating:

There were no taillights on the back of the uhaul and only one brakes light

Louis C. on

Rating:

When we arrived they didn’t have the appliance dolly we ordered. So they had to see us somewhere else to get it. They weren’t organized at all. They had to go get the packing blankets from another room we ordered. When I asked don’t you checked the reservations for the day and prepare I was told people don’t cart to get trucks so it would be a lot of wasted time

patrica C. on

Rating:

I dropped the trailer off and the owner backed it for me and unhooked it. They were so nice. Recommend them for our next rental.

Steven W. on

Rating:

Customer did not leave a comment.

donna W. on

Rating:

Customer did not leave a comment.

joeseph C. on

Rating:

Customer did not leave a comment.

Sue S. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

Customer did not leave a comment.

Jessica B. on

Rating:

You guys are awesome! Keep it up! Oh, and give me a promo code for my next trip ?? lol

Elaine H. on

Rating:

It took 3 tries to explain that a 2-day rental was 48 hours and not the 24 they were attempting. I got several notifications that it was due back on 11 am Monday from a scheduled Sunday 11 am pickup. I had planned the trip to pick up some things from my parents house in Belleview, then go to my house. Then the district manager got the idea to give me a free day on Saturday at 11 am. They are closed on Sunday but the Representative said she would meet me. I went to Tampa on Thursday then got the call about my inconvenient free day. I did not have a group to move my things on Saturday. I made special arrangements and was taken to Belleview (from Tampa) then parked the teuck at my house until Sunday when my workers could move it. I called in about the e-mail and supposedly it was fixed. When I returned the truck before telling me they were charging an extra day the did it. I had to do the run-through a 3rd time "Sunday at 11 am till Monday 11 am is 1 day. I hadn't used it on the free day because I only picked it up for their convenience. I was generally happy with the truck and not happy with the added confusion.

louis O. on

Rating:

Customer did not leave a comment.

Eric D. on

Rating:

This was excellent service. I highly recommend this location.

Ronnie K. on

Rating:

The staff is very friendly and helpful there, Kudos, It does need a big u-haul sign at the road.

Christian M. on

Rating:

Customer did not leave a comment.

Kenneth F. on

Rating:

The program was acting up at the time of the rental, but everything was okay.

Jeremie H. on

Rating:

Customer did not leave a comment.

Janice S. on

Rating:

Customer did not leave a comment.

JENNIFER H. on

Rating:

Customer did not leave a comment.

dale T. on

Rating:

Customer did not leave a comment.

William B. on

Rating:

Too unorganized. The checkout was way to long!

William B. on

Rating:

Customer did not leave a comment.

Karen S. on

Rating:

I loved the manager and the regional manager for helping me out. They were both very helpful in getting me the trailer I needed. My only suggestion is that the super sweet manager get more training on hooking up the hitches. My chains were dragging on the road and I had to stop and wrap up to prevent road sparking/friction.

Linda H. on

Rating:

Customer did not leave a comment.

james B. on

Rating:

Customer did not leave a comment.

wenzel G. on

Rating:

Very nice and professional service

Charles K. on

Rating:

It was clean but AC wouldn’t work on high and it was 90+ degrees outside

Crystal B. on

Rating:

Customer service was excellent. Will refer to friends/family.

LEONAROL A. on

Rating:

Customer did not leave a comment.

Candace B. on

Rating:

First truck she gave me was making awful steering noise, she really did not want to change paperwork for another truck. 2nd truck had trash and moldy pizza slice in back.. I took pictures and called her, she returned my call insisting that the owner cleaned it herself and possibly a homeless person whom frequents their location may have been sleeping inside. Sorry?

Gilbert H. on

Rating:

Very friendly and professional.

Joan S. on

Rating:

Customer did not leave a comment.