Customer did not leave a comment.Michael A.
Customer Reviews for Silver Line Designs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean yes. I got one with a sluggish transmission and it kept jerking when I shifted. I did not let them know so that's my fault. I wanted a smaller one and was forced to take a larger one due to availability. Again not their fault. I was happy they accommodated me so quickly though. So I will recommend them.Tammy C.
I am continually amazed by every encounter when dealing with Silver Line Design u-Haul, as well as their sister businesses. Exceeding every aspect one could a possibly have is the norm I've come to expect when dealing with this group. I recommend them without the slightest hesitation to everyone seeking any and all services they have,, without exception, provided myself, and all I've sent their way. Thank you for another job well done.Craig C.
Customer did not leave a comment.KENNETH M.
Customer did not leave a comment.Erik S.
Nothing had a great experience all around.timothy F.
Customer did not leave a comment.Linda C.
They had another business and they were busy, but I dropped off the keys and they emailed me my receipt great location to drop off, because they were open till 1900.wayne R.
Great customer service. No problems. Fast in and out.Deborah R.
Convenient location - great hours - frendly ladiesGreg W.
Nothing everything went very smooth thanksNorman W.
Customer did not leave a comment.Clyde O.
Customer did not leave a comment.Thomas P.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Scott L.
El tipo tan joni es un malcriado estaba hablando con el. Sobre la gasolina y no me dejo terminar y me tiro el telÃ©fonoANGEL R.
Customer did not leave a comment.HANSRAJ R.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.Kathleen P.
Grrrrrreat Service I Won't Go Nowhere Else Ever and Recommended Any An AllMarcus S.
Customer did not leave a comment.WILLIAM W.
Convenient and accommodating.Shane G.
Sherry, the lady that helped us was very nice & went beyound her limits to help us find a service that would install lights for the cargo trailer. Unfortunity it being a Sunday & holiday wkend there were no services open, but her efforts didn't go unnoticed!! We appreciated everything she tried to do to help us. Just as luck would have it she had a 15' truck that had just been returned that she noticed so we rented it in place of trailer. It took well over an hour to get all this done & checked out & we really couldn't thank Sherry enough. Our hats off to her !!!!! E. UlinskyETTA U.
Customer did not leave a comment.Charles A.
Customer did not leave a comment.Tom T.
Very friendly. They were ready for us. Trailer was clean. Paperwork was done online and they had it ready to go. Thx!Gary M.
Customer did not leave a comment.PATRICIA W.
I had to go back in the office for the dolly I had rented. It was not in the truck. Also it was very strange to go in a tanning salon to rent a uhaul truck.Rhonda D.
Customer did not leave a comment.JAY M.
Customer did not leave a comment.Heather D.
No one was at the site at 9 a.m. I had to unload the trailer myself when dropped offPATRICK M.
Customer did not leave a comment.Michael H.
Waiting over a hour for my rental. The lady didn't know how to use her end of the iPad and was not trained proper .Brandon D.
It isnt a good fit for a uhaul company to be in a tanning salin.Michael G.
Very friendly and knowledgeable staff.Both staff members were very kind and courteous to me.they explained everything in detail they even hooked up the tow dolly for me.I will return to them if I ever need to rent anything else from uhaul. Theses guys should get a ten star review but I can only give 5 .Great work and very much appreciated.Michael R.
I had so much trouble with the online ordering with the original pick up place - went to lake wier marine uhaul - was unable to get truck - had to drive to this location - waisted 45 minutes - no dolly in truck had to request refund - wouldn't allow me to choose drop off- the lady at this location helped us a lot. I will never use uhaul again terrible procedure and process.betty S.
Very little signage to assist with drop off. Happened to drive around building and saw a drop box after 20 minutes of attempting to deliver with mobile app.JOHN S.
Customer did not leave a comment.Stephen F.
Customer did not leave a comment.Donald E.
The truck and the service dealer were excellentMary H.
Very Good ServiceChuck A.
Customer did not leave a comment.John R.
Very friendly personnelSusan M.
I always use u-haul when I rent a truck tank u . Clean reliable vehicle. I would like you to remove my email from your system as I don't care to receive anymore advertising email. I promise you I won't use anyone but u-haul I always do. Thank you BrianBrian G.
There were no taillights on the back of the uhaul and only one brakes lightKeron G.
When we arrived they didn't have the appliance dolly we ordered. So they had to see us somewhere else to get it. They weren't organized at all. They had to go get the packing blankets from another room we ordered. When I asked don't you checked the reservations for the day and prepare I was told people don't cart to get trucks so it would be a lot of wasted timeLouis C.
I dropped the trailer off and the owner backed it for me and unhooked it. They were so nice. Recommend them for our next rental.patrica C.
Customer did not leave a comment.Steven W.
Customer did not leave a comment.donna W.
Customer did not leave a comment.joeseph C.
Customer did not leave a comment.Sue S.
Customer did not leave a comment.Robert B.
You guys are awesome! Keep it up! Oh, and give me a promo code for my next trip ?? lolJessica B.
It took 3 tries to explain that a 2-day rental was 48 hours and not the 24 they were attempting. I got several notifications that it was due back on 11 am Monday from a scheduled Sunday 11 am pickup. I had planned the trip to pick up some things from my parents house in Belleview, then go to my house. Then the district manager got the idea to give me a free day on Saturday at 11 am. They are closed on Sunday but the Representative said she would meet me. I went to Tampa on Thursday then got the call about my inconvenient free day. I did not have a group to move my things on Saturday. I made special arrangements and was taken to Belleview (from Tampa) then parked the teuck at my house until Sunday when my workers could move it. I called in about the e-mail and supposedly it was fixed. When I returned the truck before telling me they were charging an extra day the did it. I had to do the run-through a 3rd time "Sunday at 11 am till Monday 11 am is 1 day. I hadn't used it on the free day because I only picked it up for their convenience. I was generally happy with the truck and not happy with the added confusion.Elaine H.
Customer did not leave a comment.louis O.
This was excellent service. I highly recommend this location.Eric D.
The staff is very friendly and helpful there, Kudos, It does need a big u-haul sign at the road.Ronnie K.
Customer did not leave a comment.Christian M.
The program was acting up at the time of the rental, but everything was okay.Kenneth F.
Customer did not leave a comment.Jeremie H.
Customer did not leave a comment.Janice S.
Customer did not leave a comment.JENNIFER H.
Customer did not leave a comment.dale T.
Too unorganized. The checkout was way to long!William B.
Customer did not leave a comment.William B.
I loved the manager and the regional manager for helping me out. They were both very helpful in getting me the trailer I needed. My only suggestion is that the super sweet manager get more training on hooking up the hitches. My chains were dragging on the road and I had to stop and wrap up to prevent road sparking/friction.Karen S.
Customer did not leave a comment.Linda H.
Customer did not leave a comment.james B.
Very nice and professional servicewenzel G.
It was clean but AC wouldn't work on high and it was 90+ degrees outsideCharles K.
Customer service was excellent. Will refer to friends/family.Crystal B.
Customer did not leave a comment.LEONAROL A.
First truck she gave me was making awful steering noise, she really did not want to change paperwork for another truck. 2nd truck had trash and moldy pizza slice in back.. I took pictures and called her, she returned my call insisting that the owner cleaned it herself and possibly a homeless person whom frequents their location may have been sleeping inside. Sorry?Candace B.
Very friendly and professional.Gilbert H.
Great service quick and efficient I will always go back to this same place and reccomend it to everyone. Sherri is the best..Joan S.
Customer did not leave a comment.James C.
Customer did not leave a comment.Jacquie K.
Great easy stressless rental - trailer great design - just don't raise the prices.Terry Z.
Customer did not leave a comment.Ed B.