They were great, friendly, a and answered all my concerns.Jorge T.
Customer Reviews for Silver Spur Storage
(U-Haul Neighborhood Dealer)
Justin, TX 76247
(7th St two blocks north of Justin Rd Behind Rabbit Hole Brewing)
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat: 10 am - 4 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Goodness these people are WONDERFUL. I have rented from them for well over 10 years and they have been GREAT. Would highly recommend to anyone. Price is very reasonable. Thank you Silver Spur Storage. Hated to leave, but live over an hour away and need to do a good clean out. Thank you againYVONNE L. | Overall Experience
Customer did not leave a comment.HEATHER B.
Customer did not leave a comment.James M.
Extremely nice people, friendly, enjoyable to work with, knowledgeable and personable. They helped us with a last-minute change of equipment as our needs changed the night before we were to pick up the trailer. They went the extra step to ensure we were set up and ready to go, in a prompt and professional manner. Highly recommend this agency and its people to anyone.Ram P.
the staff was professional, friendly and helpful. great experience.dominic s. | Overall Experience
Went out of their way to help me. Great Job!WILLIAM R.
Customer did not leave a comment.Regan W.
Customer did not leave a comment.Steven M.
Customer did not leave a comment.Angela E.
Customer did not leave a comment.JUAN A.
Keep doing what you're doing.marcine B.
Excellent customer service. Kind and courteous. Will definitely recommend.Roger T.
Customer did not leave a comment.Karen D.
Service was great!!! Highly recommend.DAVID B.
Customer did not leave a comment.Brendan H.
We actually reserved a uhaul at another location in Rhome, TX first and when we called, our uhaul was not there. We then had to call and locate another truck. This location in Justin actually stayed open later in order to give us time to get there and get a truck. They were sweet and patient and never made us feel like we were inconveniencing them. We do, however, feel inconvenienced by UHaul not fulfilling our first reservation and causing much stress and time consumption in the middle of our moving journey.JOSEPH D.
Have your computer working. Was at this location for over an hour until I was told by customer service to pay cash.Kelley M.
Keep the service people, they were the nicest and polite folks we have ever dealt with.Carey J.
Absolutely love this place! The friendliest people around!Laura F.
Overall excellent no problem areas notedAlfonso B.
Very easy to work withKristen F.
Very accomadating and easy process.Vernon M.
Everyone there was so helpful and got us set up and out the door. Will be recommending them to othersStanley S.
Nothing, everything was perfect. The manager was very helpful and knowledgeable when I asked questions when I picked it up and returned it.Ron J.
Customer did not leave a comment.Tabatha A.
Customer did not leave a comment.Lewis R.
Customer did not leave a comment.Krystal O.
Dale and Donna were great. Absolutely went above and beyond. Dale even was so gracious to lend me some of his personal equipment. Totally perfect and so appreciative of their customer service. A lot of folks could take a lesson from them.John B.
Customer did not leave a comment.Eric L.
Customer did not leave a comment.Chris M.
The couple that ran this location were very friendly and helpful. I will use them again in the future.Steven K.
Customer did not leave a comment.Dave M.
Customer did not leave a comment.Ken K.
The owners were friendly and very helpful. Glad we chose them!Ann A.
Great folks!Aaron A.
Customer did not leave a comment.Nichole S.
Dale was SUPER nice and accommodating!Steve B.
Great folks. Always love doing business with them! Please let them know how pleased I am with them! Thank you, AaronAaron A.
I picked up in Justin, Tx and the team there was amazing to work with. We changed from a 20' to a 26' at the last minute. They worked with us to make it happen. The drop off location in Cedar Creek (Treasure Chest) were wonderful as well. Please let these locations and their DMs know that both were outstanding!!Darrin H.
I just sent you a survey and I think it was for the wrong place . Also when we went to pick up the truck they did not have all the equipment we needed so had to go to another uhaul place to get itJulie E.
Customer did not leave a comment.Frankie M.
Donna and the other employees at Silver Spur Storage went out of their way to work with me and be fair and reasonable. They are wonderful people.JAY K. | Overall Experience
Very friendly staff/owners.MATTHEW C.
Customer did not leave a comment.michelle F.
Customer did not leave a comment.Dallas P.
Mikey and his staff were great!Sarah G.
Dale has a little Jack left her at that left the trailer right off for you and DanAllen D.
Customer did not leave a comment.Allen B.
Went out of their way to assist me in every way from finding a trailer to hook up and ensuring everything was perfect before I departed. Can praise them enoughgerald P.
Customer did not leave a comment.Stephen D.
Customer did not leave a comment.james G.
Customer did not leave a comment.Dustin C.
Owners were very welcoming and friendly.Kevin T.
Nothing! The folks who received the equipment were so pleasant and helpful. They were delightful and I would certainly recommend them to my friends and family.Deanna T.
I ordered a two wheel dolly but wasn't included and was charged anyway. I called to get this handled and they said it wasn't on their paperwork and to have drop off location contact them with any issuesChad L.
Difficult to find. On site drop zone is very small, particularly for 26ft truck.JAMES G.
A quicker check out. The lady at the front desk had a hard time entering my unit # in the U Haul software program. She had to call them and get assistance. It would help if the individual locations could use a bypass and get UHauls help behind the Serbs so I was not delayed. Other than that nice couple and they were very helpful. Not their fault U Hauls program was not working correctly.Thomas M.
Superb customer service! Friendly and was everything I expected... says a lot in my book! ??Susan P.
Customer did not leave a comment.CARRIE N.
This location was the best one I have been to. The people and equipment was great. Unlike the other place in Elyria Ohio. When I told them that there truck was not working correctly. They told me U had it over load, which I did not.SUSAN B.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.dave I.
Drop off was easy and everyone was very nice!Scott S.
It was all goodRONALD W.
Just keep doing what your doingMichael L.
The size of truck we had reserved was not available when we got there to pick it up.darrol C.
Customer did not leave a comment.Scott S.
The people were really helpful and kind.BRIAN M.
Customer did not leave a comment.Brenda C.
Friendly kind helpfulGary E.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.janelle A.
Customer did not leave a comment.Emma C.
Customer did not leave a comment.Patricia T.
Excellent, friendly and prompt service! Top notchRoy B.
Customer did not leave a comment.jacqueline S.
Great service at Silver Spur Storage. Quick in and out. And U Haul continues to be my only choice for rental trucks and trailers.MICHAEL N.
Customer did not leave a comment.BILLY A.
Very small with no real idea how and where to drop off.Kerry M.
I forget the attendant's name but he's tall and has a beard. He was very courteous and helpful, excellent customer service from this location thank you.Matthew O.
Very helpfulJohnny C.
Used uhaul many times & always satisfied, the reason for continuing with them.Pat H.
Location off of main route but east to get to. People there very nice and caring.LINDA C.
The truck was very clean. Maybe the cleanest of all my U Haul rentals. The people were helpful.Franklin D.
Customer did not leave a comment.Bruce C.
Very helpful!! Went above and beyond!!Tammy B.
Customer did not leave a comment.sandra L.
Customer did not leave a comment.christopher S.
Great People!!! I would recommend them to anyone.rick S.
The people here at this storage unit where l picked up the trailer was awsome and was so polite.Sharion J.
Customer did not leave a comment.EARL L.
Customer did not leave a comment.Kameron B.
They were the sweetest peoplr I could have asked for. I will recommend them abd use that location for all my needs!!!MICHELLE W.
The guy was nice but put wong number of trailer in computer & charged me for a dolly I didn't ask for or gotDONNA W.
Customer did not leave a comment.TIM R D.
Very friendly and willing to help and answer questions.RICHARD SETH S.
Thanks for being so helpful in our situation.Jeff M.
Customer did not leave a comment.Tommy M.
Customer did not leave a comment.BRADLEY K.
Customer did not leave a comment.ANN P.
Customer did not leave a comment.Chris B.