Customer Reviews for Silver Spur Storage
(U-Haul Neighborhood Dealer)

199 reviews

213 E 7th St   Justin, TX 76247
(7th St two blocks north of Justin Rd Behind Rabbit Hole Brewing)

(940) 242-6568

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(940) 242-6568

213 E 7th St
Justin, TX 76247
(7th St two blocks north of Justin Rd Behind Rabbit Hole Brewing)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

The particular location was very easy to find on apple map and the reception by the staff was more than friendly and welcoming. My compliments to U-Haul and their support at the location I used.

Robert B. 
Rating:
5.0

Nothing, they took great care of me and made my first experience renting a trailer very positive

Robert M. 
Rating:
5.0

Friendly & helpful employees 👍

MIKE M. 
Rating:
5.0

Friendly and easy to use

Darren B. 
Rating:
5.0

Nothing, everything went well. The couple was very nice and we had no problems.

Saundra M. 
Rating:
5.0

Customer did not leave a comment.

NORMA B.  |  Overall Experience 
Rating:
5.0

Dale and Donna are awesome, friendly and just great people. I would recommend anyone to have a storage unit there.

PATRICK J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICTOR N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
4.0

Amazing people that were very welcoming. Extremely helpful and super easy to deal with.

Zachary F. 
Rating:
5.0

Customer did not leave a comment.

george M. 
Rating:
3.0

Customer did not leave a comment.

Leo W. 
Rating:
5.0

The owners were amazing. So great people and helpful. Service was over the top! We'll done.

William M. 
Rating:
5.0

This is the only U-Haul dealer we rent from. They are kind knowledgeable and so helpful on every aspect of getting a trailer. We usually rent a trailer every spring and drive cross country to our summer home again only dealer we will work with. We love them

Allen D. 
Rating:
5.0

Customer did not leave a comment.

Thomas O. 
Rating:
5.0

As storage facilities go this is the best! Accessibility, exceptional value, clean storage cubicle all are great. But the real story is the owners, friendly and welcoming, they make you feel like your at your favorite coffee shop, sit and visit a while.

SANJUAN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

Sean A.  |  Overall Experience 
Rating:
5.0

Wonderful people at this location. I rent fairly often so will start using this location. Beat I've dealt with over the last 20 years

Larry C. 
Rating:
5.0

Once we figured out the app it was really easy to pick up and drop off at our convenience. No suggestions!

David R. 
Rating:
5.0

Customer did not leave a comment.

ALWYN D. 
Rating:
5.0

No improvement needed. Donna and Dale were perfect! What a sweet couple. Thank you for such an easy rental. Saved us lots of money moving ourselves. The truck size was perfect.

Kirk C. 
Rating:
5.0

Great place to your stuff.

rod w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosey S. 
Rating:
5.0

Awesome people! They helped me hooked up the trailer and even loaned me the power adapter. Best experience ever!

Xinran L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Owners were friendly and helpful! Would recommend this location!

Juan R. 
Rating:
5.0

Everything was great. Employees were friendly and helpful.

WAYLAN L. 
Rating:
4.0

No improvements. They were very friendly and professional.

Anita W. 
Rating:
5.0

Wonderful experience, highly recommend!

Charles O. 
Rating:
5.0

Friendly and professional

al K. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

DARRELL N. 
Rating:
5.0

Customer did not leave a comment.

Sam G. 
Rating:
5.0

Great customer service!

Jackie H. 
Rating:
5.0

It felt like they knew we were coming early and were completely prepared for us.

Dillon H. 
Rating:
5.0

Dale and Donna are the best at helping with all your needs!!! Thank you for all your help. Dane

Dane G.  |  Overall Experience 
Rating:
5.0

They are amazingly accommodating and friendly! Truck was well maintained and clean. I will continue to use them and refer to friends and family!

Jon T. 
Rating:
5.0

Customer did not leave a comment.

Baker N. 
Rating:
5.0

Customer did not leave a comment.

WARREN W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

Customer did not leave a comment.

LANE P. 
Rating:
5.0

Great facility. The owners/management is fantastic. I would recommend the facility above all.

Jeff H.  |  Overall Experience 
Rating:
1.0

My email somehow got attached to someone else's rental. This was not my transaction. Please delete my email.

Steve B. 
Rating:
1.0

No signage. No lights or directions where to park.

Eric B. 
Rating:
5.0

This location is absolutely the BEST!!!! Dale and his wife are truly the best people ever. Very cordial and friendly, will go out of their way to help you, they even gave me a ride home after I dropped the truck off. AWESOME FOLKS and great facility!!! 5Star!!

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
4.0

Customer did not leave a comment.

SCofield B. 
Rating:
5.0

They were great, friendly, a and answered all my concerns.

Jorge T. 
Rating:
5.0

Goodness these people are WONDERFUL. I have rented from them for well over 10 years and they have been GREAT. Would highly recommend to anyone. Price is very reasonable. Thank you Silver Spur Storage. Hated to leave, but live over an hour away and need to do a good clean out. Thank you again

YVONNE L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

HEATHER B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Extremely nice people, friendly, enjoyable to work with, knowledgeable and personable. They helped us with a last-minute change of equipment as our needs changed the night before we were to pick up the trailer. They went the extra step to ensure we were set up and ready to go, in a prompt and professional manner. Highly recommend this agency and its people to anyone.

Ram P. 
Rating:
5.0

the staff was professional, friendly and helpful. great experience.

dominic s.  |  Overall Experience 
Rating:
5.0

Went out of their way to help me. Great Job!

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Regan W. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Angela E. 
Rating:
4.0

Customer did not leave a comment.

JUAN A. 
Rating:
5.0

Keep doing what you're doing.

marcine B. 
Rating:
5.0

Excellent customer service. Kind and courteous. Will definitely recommend.

Roger T. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Service was great!!! Highly recommend.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Brendan H. 
Rating:
5.0

We actually reserved a uhaul at another location in Rhome, TX first and when we called, our uhaul was not there. We then had to call and locate another truck. This location in Justin actually stayed open later in order to give us time to get there and get a truck. They were sweet and patient and never made us feel like we were inconveniencing them. We do, however, feel inconvenienced by UHaul not fulfilling our first reservation and causing much stress and time consumption in the middle of our moving journey.

JOSEPH D. 
Rating:
5.0

Have your computer working. Was at this location for over an hour until I was told by customer service to pay cash.

Kelley M. 
Rating:
5.0

Keep the service people, they were the nicest and polite folks we have ever dealt with.

Carey J. 
Rating:
5.0

Absolutely love this place! The friendliest people around!

Laura F. 
Rating:
5.0

Overall excellent no problem areas noted

Alfonso B. 
Rating:
5.0

Very easy to work with

Kristen F. 
Rating:
5.0

Very accomadating and easy process.

Vernon M. 
Rating:
5.0

Everyone there was so helpful and got us set up and out the door. Will be recommending them to others

Stanley S. 
Rating:
5.0

Nothing, everything was perfect. The manager was very helpful and knowledgeable when I asked questions when I picked it up and returned it.

Ron J. 
Rating:
5.0

Customer did not leave a comment.

Tabatha A. 
Rating:
4.0

Customer did not leave a comment.

Lewis R. 
Rating:
5.0

Customer did not leave a comment.

Krystal O. 
Rating:
5.0

Dale and Donna were great. Absolutely went above and beyond. Dale even was so gracious to lend me some of his personal equipment. Totally perfect and so appreciative of their customer service. A lot of folks could take a lesson from them.

John B. 
Rating:
3.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

The couple that ran this location were very friendly and helpful. I will use them again in the future.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Dave M. 
Rating:
4.0

Customer did not leave a comment.

Ken K. 
Rating:
5.0

The owners were friendly and very helpful. Glad we chose them!

Ann A. 
Rating:
5.0

Great folks!

Aaron A. 
Rating:
5.0

Customer did not leave a comment.

Nichole S. 
Rating:
5.0

Dale was SUPER nice and accommodating!

Steve B. 
Rating:
5.0

Great folks. Always love doing business with them! Please let them know how pleased I am with them! Thank you, Aaron

Aaron A. 
Rating:
5.0

I picked up in Justin, Tx and the team there was amazing to work with. We changed from a 20' to a 26' at the last minute. They worked with us to make it happen. The drop off location in Cedar Creek (Treasure Chest) were wonderful as well. Please let these locations and their DMs know that both were outstanding!!

Darrin H. 
Rating:
3.0

I just sent you a survey and I think it was for the wrong place . Also when we went to pick up the truck they did not have all the equipment we needed so had to go to another uhaul place to get it

Julie E. 
Rating:
5.0

Customer did not leave a comment.

Frankie M. 
Rating:
5.0

Donna and the other employees at Silver Spur Storage went out of their way to work with me and be fair and reasonable. They are wonderful people.

JAY K.  |  Overall Experience 
Rating:
5.0

Very friendly staff/owners.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

michelle F. 
Rating:
5.0

Customer did not leave a comment.

Dallas P. 
Rating:
5.0

Mikey and his staff were great!

Sarah G. 
Rating:
5.0

Dale has a little Jack left her at that left the trailer right off for you and Dan

Allen D. 
Rating:
3.0

Customer did not leave a comment.

Allen B. 
Rating:
5.0

Went out of their way to assist me in every way from finding a trailer to hook up and ensuring everything was perfect before I departed. Can praise them enough

gerald P. 
Rating:
3.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Customer did not leave a comment.

Dustin C. 
Rating:
5.0

Owners were very welcoming and friendly.

Kevin T. 
Rating:
5.0

Nothing! The folks who received the equipment were so pleasant and helpful. They were delightful and I would certainly recommend them to my friends and family.

Deanna T. 
Rating:
4.0

I ordered a two wheel dolly but wasn't included and was charged anyway. I called to get this handled and they said it wasn't on their paperwork and to have drop off location contact them with any issues

Chad L. 
Rating:
5.0

Great

jerry M. 
Rating:
4.0

Difficult to find. On site drop zone is very small, particularly for 26ft truck.

JAMES G. 
Rating:
4.0

A quicker check out. The lady at the front desk had a hard time entering my unit # in the U Haul software program. She had to call them and get assistance. It would help if the individual locations could use a bypass and get UHauls help behind the Serbs so I was not delayed. Other than that nice couple and they were very helpful. Not their fault U Hauls program was not working correctly.

Thomas M. 
Rating:
5.0

Superb customer service! Friendly and was everything I expected... says a lot in my book! ??

Susan P. 
Rating:
5.0

Customer did not leave a comment.

CARRIE N. 
Rating:
5.0

This location was the best one I have been to. The people and equipment was great. Unlike the other place in Elyria Ohio. When I told them that there truck was not working correctly. They told me U had it over load, which I did not.

SUSAN B. 
No reviews have been submitted for this location.

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