Customer Reviews for Silver Spur Storage
(U-Haul Neighborhood Dealer)

162 reviews

213 E 7th St   Justin, TX 76247
(7th St two blocks north of Justin Rd Behind Rabbit Hole Brewing)

(940) 242-6568

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(940) 242-6568

213 E 7th St
Justin, TX 76247
(7th St two blocks north of Justin Rd Behind Rabbit Hole Brewing)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They are amazingly accommodating and friendly! Truck was well maintained and clean. I will continue to use them and refer to friends and family!

Jon T. 
Rating:
5.0

Customer did not leave a comment.

Baker N. 
Rating:
5.0

Customer did not leave a comment.

WARREN W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

Customer did not leave a comment.

LANE P. 
Rating:
5.0

Great facility. The owners/management is fantastic. I would recommend the facility above all.

Jeff H.  |  Overall Experience 
Rating:
1.0

My email somehow got attached to someone else's rental. This was not my transaction. Please delete my email.

Steve B. 
Rating:
1.0

No signage. No lights or directions where to park.

Eric B. 
Rating:
5.0

This location is absolutely the BEST!!!! Dale and his wife are truly the best people ever. Very cordial and friendly, will go out of their way to help you, they even gave me a ride home after I dropped the truck off. AWESOME FOLKS and great facility!!! 5Star!!

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
4.0

Customer did not leave a comment.

SCofield B. 
Rating:
5.0

They were great, friendly, a and answered all my concerns.

Jorge T. 
Rating:
5.0

Goodness these people are WONDERFUL. I have rented from them for well over 10 years and they have been GREAT. Would highly recommend to anyone. Price is very reasonable. Thank you Silver Spur Storage. Hated to leave, but live over an hour away and need to do a good clean out. Thank you again

YVONNE L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

HEATHER B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Extremely nice people, friendly, enjoyable to work with, knowledgeable and personable. They helped us with a last-minute change of equipment as our needs changed the night before we were to pick up the trailer. They went the extra step to ensure we were set up and ready to go, in a prompt and professional manner. Highly recommend this agency and its people to anyone.

Ram P. 
Rating:
5.0

the staff was professional, friendly and helpful. great experience.

dominic s.  |  Overall Experience 
Rating:
5.0

Went out of their way to help me. Great Job!

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Regan W. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Angela E. 
Rating:
4.0

Customer did not leave a comment.

JUAN A. 
Rating:
5.0

Keep doing what you're doing.

marcine B. 
Rating:
5.0

Excellent customer service. Kind and courteous. Will definitely recommend.

Roger T. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Service was great!!! Highly recommend.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Brendan H. 
Rating:
5.0

We actually reserved a uhaul at another location in Rhome, TX first and when we called, our uhaul was not there. We then had to call and locate another truck. This location in Justin actually stayed open later in order to give us time to get there and get a truck. They were sweet and patient and never made us feel like we were inconveniencing them. We do, however, feel inconvenienced by UHaul not fulfilling our first reservation and causing much stress and time consumption in the middle of our moving journey.

JOSEPH D. 
Rating:
5.0

Have your computer working. Was at this location for over an hour until I was told by customer service to pay cash.

Kelley M. 
Rating:
5.0

Keep the service people, they were the nicest and polite folks we have ever dealt with.

Carey J. 
Rating:
5.0

Absolutely love this place! The friendliest people around!

Laura F. 
Rating:
5.0

Overall excellent no problem areas noted

Alfonso B. 
Rating:
5.0

Very easy to work with

Kristen F. 
Rating:
5.0

Very accomadating and easy process.

Vernon M. 
Rating:
5.0

Everyone there was so helpful and got us set up and out the door. Will be recommending them to others

Stanley S. 
Rating:
5.0

Nothing, everything was perfect. The manager was very helpful and knowledgeable when I asked questions when I picked it up and returned it.

Ron J. 
Rating:
5.0

Customer did not leave a comment.

Tabatha A. 
Rating:
4.0

Customer did not leave a comment.

Lewis R. 
Rating:
5.0

Customer did not leave a comment.

Krystal O. 
Rating:
5.0

Dale and Donna were great. Absolutely went above and beyond. Dale even was so gracious to lend me some of his personal equipment. Totally perfect and so appreciative of their customer service. A lot of folks could take a lesson from them.

John B. 
Rating:
3.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

The couple that ran this location were very friendly and helpful. I will use them again in the future.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Dave M. 
Rating:
4.0

Customer did not leave a comment.

Ken K. 
Rating:
5.0

The owners were friendly and very helpful. Glad we chose them!

Ann A. 
Rating:
5.0

Great folks!

Aaron A. 
Rating:
5.0

Customer did not leave a comment.

Nichole S. 
Rating:
5.0

Dale was SUPER nice and accommodating!

Steve B. 
Rating:
5.0

Great folks. Always love doing business with them! Please let them know how pleased I am with them! Thank you, Aaron

Aaron A. 
Rating:
5.0

I picked up in Justin, Tx and the team there was amazing to work with. We changed from a 20' to a 26' at the last minute. They worked with us to make it happen. The drop off location in Cedar Creek (Treasure Chest) were wonderful as well. Please let these locations and their DMs know that both were outstanding!!

Darrin H. 
Rating:
3.0

I just sent you a survey and I think it was for the wrong place . Also when we went to pick up the truck they did not have all the equipment we needed so had to go to another uhaul place to get it

Julie E. 
Rating:
5.0

Customer did not leave a comment.

Frankie M. 
Rating:
5.0

Very friendly staff/owners.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

michelle F. 
Rating:
5.0

Customer did not leave a comment.

Dallas P. 
Rating:
5.0

Mikey and his staff were great!

Sarah G. 
Rating:
5.0

Dale has a little Jack left her at that left the trailer right off for you and Dan

Allen D. 
Rating:
3.0

Customer did not leave a comment.

Allen B. 
Rating:
5.0

Went out of their way to assist me in every way from finding a trailer to hook up and ensuring everything was perfect before I departed. Can praise them enough

gerald P. 
Rating:
3.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Customer did not leave a comment.

Dustin C. 
Rating:
5.0

Owners were very welcoming and friendly.

Kevin T. 
Rating:
5.0

Nothing! The folks who received the equipment were so pleasant and helpful. They were delightful and I would certainly recommend them to my friends and family.

Deanna T. 
Rating:
4.0

I ordered a two wheel dolly but wasn't included and was charged anyway. I called to get this handled and they said it wasn't on their paperwork and to have drop off location contact them with any issues

Chad L. 
Rating:
5.0

Great

jerry M. 
Rating:
4.0

Difficult to find. On site drop zone is very small, particularly for 26ft truck.

JAMES G. 
Rating:
4.0

A quicker check out. The lady at the front desk had a hard time entering my unit # in the U Haul software program. She had to call them and get assistance. It would help if the individual locations could use a bypass and get UHauls help behind the Serbs so I was not delayed. Other than that nice couple and they were very helpful. Not their fault U Hauls program was not working correctly.

Thomas M. 
Rating:
5.0

Superb customer service! Friendly and was everything I expected... says a lot in my book! ??

Susan P. 
Rating:
5.0

Customer did not leave a comment.

CARRIE N. 
Rating:
5.0

This location was the best one I have been to. The people and equipment was great. Unlike the other place in Elyria Ohio. When I told them that there truck was not working correctly. They told me U had it over load, which I did not.

SUSAN B. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

dave I. 
Rating:
5.0

Drop off was easy and everyone was very nice!

Scott S. 
Rating:
4.0

It was all good

RONALD W. 
Rating:
5.0

Just keep doing what your doing

Michael L. 
Rating:
3.0

The size of truck we had reserved was not available when we got there to pick it up.

darrol C. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

The people were really helpful and kind.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

Friendly kind helpful

Gary E. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

janelle A. 
Rating:
5.0

Customer did not leave a comment.

Emma C. 
Rating:
3.0

Customer did not leave a comment.

Patricia T. 
Rating:
5.0

Excellent, friendly and prompt service! Top notch

Roy B. 
Rating:
5.0

Customer did not leave a comment.

jacqueline S. 
Rating:
5.0

Great service at Silver Spur Storage. Quick in and out. And U Haul continues to be my only choice for rental trucks and trailers.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

BILLY A. 
Rating:
3.0

Very small with no real idea how and where to drop off.

Kerry M. 
Rating:
5.0

I forget the attendant's name but he's tall and has a beard. He was very courteous and helpful, excellent customer service from this location thank you.

Matthew O. 
Rating:
5.0

Very helpful

Johnny C. 
Rating:
3.0

Used uhaul many times & always satisfied, the reason for continuing with them.

Pat H. 
Rating:
3.0

Location off of main route but east to get to. People there very nice and caring.

LINDA C. 
Rating:
5.0

The truck was very clean. Maybe the cleanest of all my U Haul rentals. The people were helpful.

Franklin D. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Very helpful!! Went above and beyond!!

Tammy B. 
Rating:
5.0

Customer did not leave a comment.

sandra L. 
Rating:
5.0

Customer did not leave a comment.

christopher S. 
Rating:
5.0

Great People!!! I would recommend them to anyone.

rick S. 
Rating:
5.0

The people here at this storage unit where l picked up the trailer was awsome and was so polite.

Sharion J. 
No reviews have been submitted for this location.

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