Customer did not leave a comment.
DANIEL M
Customer Reviews for Simply Elegant Event Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck had been smoked in. Also sounded like it needs something looked at in the wheels, bearing or tierod?
BARBARA CCheck engine light was on for gas cap.
STEPHEN SVer nice people / very professional.
John CQuick kind and good condition
Eric SLate drop off. No interaction
Paula LHad to return unused due to multiple appointments the next day.
JOE KThere wasn’t any personnel help. I came after hours.
Yahari KVehicle was dirty on the outside and center console / drink holder had candy stick inside..Also, they didn't have an appliance dolly I requested. Said U-Haul doesn't guarantee items, gave me another location that might have one. Unfortunately my tight schedule didn't allow me to shop around other U-Haul locations and drive out of my way.
DOUGLAS IWhen I drove my car to pick up the trailer, the two employees with U-Haul said that they needed to be tipped money in order to help me with hooking the U-Haul trailer onto my car. I found out that this was completely incorrect. It was not a good experience.
CAROL RThese folks (ladies) were excellent.
Joseph BOWNER RUDE! And Distespectdul
MONIQUE FWoman I dropped off truck to kinda not to friendly
CHARLES KThe staff were very nice and made the pick up extremely easy. I would highly recommend this location based off customer service alone!
SAMUEL WPick up couldn’t have been any smoother or easier!
JAMES PThe ladies at the store were very nice and had the information I needed. The truck was clean and with the exception of the engine light being on, the truck was in great shape.
KEN BNothing
DANIEL CFriendly staff. Great prices! Highly recommended!!!
BRYAN MAwesome location. They are great! Have rented with Simply Elegant several times and will do so again in the future when I need a rental.
WILLIAM SNo issues with this drop off location.
GEORGE SWhen returning to leave the truck the check engine light came on and the ride was rough
LISA EExcellent service
Alfonso HUhaul trucks were blocking the parking lot and had nowhere to park the 15' Uhaul truck. Eventually had to park it during drop off on a shoulder against a fence. THE DROP OFF PORTION OF THE UHAUL APP DID NOT WORK AFTER SEVERAL ATTEMPTS..... BAD EXPERIENCE WITH UHAUL ALL THE WAY AROUND...
Flor RVery sweet woman received the truck, asked if everything was okay, and I was on my way. Very quick and easy.
ANGELA DThe facility was easy to locate, staff ESAC pleasant and helpful and efficient.
KATHERINE NGreat customer service. From checking in , to being helped hitch on the vehicle.
KEVIN CThis is the second time I used this location and they were very friendly.
CHARLES TEveryone was very helpful and it was a pleasure meeting them.
CHARLES TEverything went so smoothly there is not I can truly say needs to be added or changed. This was the best experiences I have ever had with using a U-Haul and it was self pickup.
Carla DI made a reservation for a 26' truck in Moncks Corner and the next day it wasn't there. I had to drive 20 miles to another location to get the truck in Summerville.
RICHARD HA very positive exoerience- what a pleasure!
BECKY KThe Ladies in the office were very helpful, professional and very personable. The u-haul van was exception. What a great experience we had with the u-haul office on Trolley Rd., S.C. Thank you so much and will refer to everyone.
HAROLD WReally nice people! Fast service and clean store. I was really impressed with the customer service and knowledge they gave us. Clear instructions on how to drive, clean and return. Thank you!
Tanica WSimply Elegant is a great U-Haul partner!!
JAMES BU-Haul location was great, U-Haul corporate is a mess. Made this experience a nightmare. Again, this location efficient, clean, great customer service, super helpful.
CALEB DGood customer service. 17ft truck was very old (165,000+miles) and gas gage did not work well. (6 gals for a 20 mile round trip) (someone got free gas on me) Location was great, U-Haul Equipment need to be better than other rental trucks. Probably will never use U-Haul again. Starting with online reservation-Haul did not impress me
WILLIAM MN/A, all was good
CHARLES MNOTHING
VICTORY WDon't change the location without telling people, or at all.
LORI RExcellent drop-off location. Very kind and well received.
NATALIE R