Customer did not leave a comment.John H.
Simply Mediterranean Platters and Deli LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location and staff were rude and not helpful. Waited 45 minutes to be served.Carmine C.
You have charged me for two days because when I rented and was asked how long I would be and i told them about 4 hrs. Although I am renting for the day and was in no rush, we had the truch for about 4 1/2 hours and you charged me for two days. I will be writing my review online and contacting NJ Better Business Bureau online as well. I was never told that i only had 4 hrs, had I known that, I would have told you I needed the truck for 23 hours. I was being courteous and am now penalized.William O.
Customer did not leave a comment.JOSEPH L.
Customer did not leave a comment.William M.
There is no signage, so you do not even realize this is the drop off location. The individual didn't even know where the gas gauge was on the truck and he had to go out 3 times, because I told him the gas tank was filled.Diane C.
Person on duty complained to me that where I parked the vehicle which was in front of U Haul drop of monument was not acceptable. Told me I had to move it over otherwise he would not accept the vehicle. Although I was first in line, he kept me waiting as others came in for coffee, cigarettes, muffins, etc. He was not wearing a mask. How petty about where I parked the vehicle that I had to move it. His cavalier and arrogant attitude was definitely not a customer comes first attitude. I will use U Haul again but never return to that location.Henry A.
Customer did not leave a comment.Alexis F.
My truck was given to me with a Flat tire. I had to wait 3 hours for the roadside assistance to come and fix it.Magda S.
Customer did not leave a comment.Cassandra V.
Even though I checked-in on-line the night before, it took an hour at the location before I could leave. The truck (cab) had not been cleaned from prior rental. I had ordered and pre-paid for dozen moving blankets but there were only 7. It was the staff person's first day on the job and appeared to receive little help from superior (on the phone).Shawn D.
Customer did not leave a comment.Ebenezer L.
Worker was helpful. We were told tank needed more gas, which we disagree because we just put $10 dollars in, to get to needed level. We said, well okay put in $3 or $4 dollars more. Gas attendant said it was $10 dollars.... So we feel bamboozled, but didn't want to argue. Upon dropping off console was loose, seemed from past damage.Andrew R.
Customer did not leave a comment.MONA S.