Customer Reviews for Sinclair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sinclair

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Ian H. on

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Sam the owner of the federal location was amazing. Feedback on where uhaul needs to improve- calling your reservation number was an awful experience. 3/4 people were rude to me, short and clearly underpaid and overworked. It was antiquated and hardly stream lined. I had to be transferred several times to different folks for functions that one person should have been able to help me with. After moving, I received a call from another location stating that my uhaul was ready to pick up. I already moved! If I get double charged, I won't be happy that's for sure. I'll probably look for a competent competitor next time I move.

armonrah s. on

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Betty M. on

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RONALD H. on

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Highly recommended

MARCUS K. on

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Thank you

WESLEY H. on

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Everything went perfect

Todd S. on

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My boxes were not handled appropriately. They were shipped to my destination. When I picked up the truck in Denver I asked the attendant why my boxes were not in the truck. He call the Uhaul office and they didn't know what we were talking about. They really should have seen that there was a mix up and that my boxes were incorrectly sent to my destination instead of the pickup location. After discussing this for 15minutes nothing was resolved. Now I am stuck with un-needed boxes at my destination where I do not need them.

Steve F. on

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MELISSA P. on

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JUAN S. on

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The right mirror on the Uhal was broken it keept moving right I wasn't able to see anything from my right side not only that it is very dangerous to drive like that. I had to be on the phone the whole time with my partner so he can assist me changing lanes or turning right. Plus customer service at that location is well below the standard. I will not be coming back to this location.

Brian B. on

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Customer did not leave a comment.

ROGER D. on

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Very friendly and professional

amy a. on

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Good people

RICHARD R. on

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I appreciate the new van out to California and back to Denver Co. I did it under budget and I would refer it to a friend any day. Thanks again.

John G. on

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Fastest and best service

Kevin P. on

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David M. on

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navid n. on

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Kenny L. on

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Amazing service. Gentleman at the desk even saved me money on my reservation

Desiree P. on

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brian w. on

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Recommended to friends

Marylin T. on

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This rental felt like a scam & a rip off. Bad business practices all the way around. For the advertised $19.99 a day for a 10 ft truck (4 hours not 24) I paid $98 & change! We paid .99 a mile not .69 & manager refused to change even though he stated .69 when HE checked us in.

DAVID G. on

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quickest uhaul ever! Friendly and professional

Kyle C. on

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Staff was very helpful and friendly. Was a great experience!

ALI A. on

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Excellent service

QUINTANA R. on

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Good place very good service. Thanks

RETANA I. on

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Fast check out and very fast check in the uhaul guy asked me if everything is as same as pick up and send me a email for receipt

Lauren B. on

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Our experience in picking it up was great. Whoever met me at drop off was incredibly rude. He didn't even address me and just said "full tank and the back is clean?" And grabbed the keys from me. He then said that the back was not clean, which it was. He also said that the tank was not full, which it was. I just wanted to leave due to my discomfort, but they also charged me for a Dollie that I did not receive. I have used u haul for my ELEVEN moves and have never had such a rude experience. The other person was great, but the man with the facial hair who worked this afternoon should not be allowed to address customers. Ever.

patricia l. on

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Fast in and out

KATIE S. on

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The UHaul employee was extremely helpful and knowledgeable. He advised me on ways to save money, which truly aided in our move. Would definitely recommend this location.

Lisa B. on

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The computer system was slow.

Rosalie L. on

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The only reason i rated it on not clean The vehicle outside was dirty. Otherwise it was clean inside.