Customer did not leave a comment.Francis A.
Customer Reviews for Sitzes Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.APRIL J.
Make sure that the site and corporate car are working together. The use of a combination lock for the truck combination was not known by the car and we also had to wait 45 minutes to get the site person to remove the lock. Also, the truck had two windshield cracks when we received the truck. This was a serious safety concern. Finally, the lack of any paperwork made communication with your car very difficult.Fred S.
The old lady needs to stop having sexy talks on speaker phone with her lover. Totally unprofessional plus she did not check in my unit for 2 days after she got it. Guess she was having phone sexErin B.
Customer did not leave a comment.Salvatore D.
Customer did not leave a comment.Don P.
Customer did not leave a comment.Don P.
Customer did not leave a comment.Kristofer G.
Customer did not leave a comment.Terence W.
Personnel didn't know the truck was coming in, but maybe that was because I brought it in earlier than expected.CHRIS J.
When I picked a location for the truck I wanted, u-haul had me sent to another store miles from where I lived. So in other words, my truck was not ready and available for pick-up at my original pick-up even though I was told it would be.Niki E.
Customer did not leave a comment.Darby S.
No problems with drop off. Nice peopleCathy H.
The staff at Sitzes Self Storage has made this experience every bit the 5 star rating. They have restored my faith in humanity and businesses as a whole. This site deserves some serious recognition for customer care and service. They are making the U-Haul company shine.Jason C.
Customer did not leave a comment.Gavin C.
My contract says I was charged a $10 CDW coverage. I did not want any insurance when I rented the truck and signed the form declining coverage, I emailed the uhaul office and have not heard back. Please call me or email me back to explain the charges.Andrea P.
Great customer service!Sean W.
Customer did not leave a comment.Ashley J.
Tell people not to worry about filling up with fuel before returning the vehicle, they're going to get charged for it anyways. Total B. S.Terry H.
al went very wellJon S.
Customer did not leave a comment.jeffrey N.
Customer did not leave a comment.Benjamin G.
Excellent service.Blake B.
Customer did not leave a comment.Travis H.
I declined the insurance when I reserved the truck online, but I was charged for it. I should have read everything I was signing. It was a pleasant experience otherwise.Matthew R.
Customer did not leave a comment.Velda M.
Nothing really. Great customer service.MIKE Y.
Customer did not leave a comment.Royce H.
I picked up the Uhaul at a different location.BETH S.
Customer did not leave a comment.Rhonda P F.
Customer did not leave a comment.brianna P.
Customer did not leave a comment.Don F.
Returned a day early with no problem.Laurie B.
I got charged $28 when I drop off truck at kingwood tx location for cleanjng. Truck was clean and roads were clean. I got truck with 3/4 fuel and I returned even more. Yet windshield were so damn dirty from tree sap that wipers couldn't work properly to wash it off. I spent more than 3o min scrapping it and washing it to be able to drive it 400 miles. So I got charged for shit truck. I want reinbursement of $28 that I got wrongfully charged today. Gave me my money back !!!!!Tihomir K.
Sitzes Self Storage was extremely professional, clear on the details, and timely with all evolutions. I am grateful that they helped me out with my needs of getting my belongings squared away. They've got my business next time as well.Bruce R.
Customer did not leave a comment.anna M.
Customer did not leave a comment.Sara W.
Great to do business at this location. Very friendly and helpful.Bryan H.
Customer did not leave a comment.RODNEY H.
Customer did not leave a comment.JARED E.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.JOANNA M.
We got charged for an extra day and when I booked online it said we would have it until the 2nd and that is when we returned it. Not real happy about that. Also has to drive to a separate location to pick up the car dolly we ordered which was very inconvenient.DANIEL M.
Very quick & helpful experience! Thank you!Jennifer K.
The computer system was very slow but the lady in the office still facilitated everything very well.BILL R.
Customer did not leave a comment.Steve H.
Customer did not leave a comment.Robert S.
the vehicle was not equipped as promised did not include a trailer hitch. I was not offered any compensation for the fact that it was not equipped as described. I am very dissatisfied with the customer service as well as the vehicleTONI P.
Debbie at this location is great! She goes above and beyond to make sure everything is done correctly.guy V.