Customer did not leave a comment.Stephanus V.
Customer Reviews for Sixth Street Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great companyJOSEPH H.
Customer did not leave a comment.Kevin W.
We moved our daughter and granddaughter into their new apartment and the move was so easy. Thanks so much sixth street!GREG L.
Fast and easy!DANNY T.
Customer did not leave a comment.holly C.
Customer did not leave a comment.bobby S.
I am still waiting for a call from a manager that was supposed to credit me and weeeeeeks later I have still received NO call 4058987700 in case you lost my number!Brandi B.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Christine B.
Nothing. It was a great experience! Loved the convenience!James D.
truck cargo area was dirty and had trash in it.DON D.
No issues with the neighborhood dealer, they were polite and helpful and I was able to pick up the truck quickly and easily. The truck however was not in the best condition, the exhaust system sounds like it has a leak, the truck was much noisier than anything I've ever rented before, no cruise control, windshield wipers needed replacing and were basically useless.JOSHUA B.
Customer did not leave a comment.STEPHANIE C.
Customer did not leave a comment.Lional E.
The truck needed alignmentMERICA L.
When rented they said I just needed to have back by 8:00am next morning, but UHaul called me and since I estimated return time by 4:00pm they wanted it returned by then for another customer.STEVE S.
Customer did not leave a comment.SAM T.
Customer did not leave a comment.Jordan M.
The truck was war out it began to shake all over when we got up our speed the dolly that we rented wouldn't hardly rollDICKY W.
Again the lady I dealt with was very helpful & efficient! I was in & out in less than 15 minutes!Carolyn R.
The straps for the tire did not work. Please instruct all on how to strap the tires downGARY A.
Rude unfriendly employees. Female worker very unhelpful. Wanted me to unhook and remove trailer, stated "dont you know how" and then male employee wanted me to park/ back it up in slot.. Do to not knowing how. A verybig difference in service from pick up. Need to hire knowledgeable employees as qell as knowledge on customer service skills! Small town so want business then work professionalism and welcoming environment. Will drive further to drop off if have to utilize U haul againCORINA V.
This representative was having trouble with the computer. And couldn't find the drop location on it.NORMAN S.
It was fine, service was good and trailer worked wellTERRY S.
Customer did not leave a comment.ALAN M.
Very nice people and very helpfulROCKY R. | Overall Experience
Customer service was great at this location. returning the truck was simple and easy to do during non business hoursAllen G.
Did not get right size truck. To large for job.Teresa M.
Online return added more to the price, plus I haven't received a recept.Gary S.
Customer did not leave a comment.Patricia K.
Customer did not leave a comment.Sylvester J.
Better communication and should've told me my money isn't refundableGuadalupe T.
I did drop the rental truck off after hours but the drop box was well marked & lit upErika M.
Customer did not leave a comment.TERRY S.
Customer did not leave a comment.Ben H.
Customer did not leave a comment.Joshua Y.
Made it quick and easy!MICHAEL H.
Fast and friendlyMark C.
Customer did not leave a comment.Natalie V.
Customer did not leave a comment.nathan B.
Make the staff knowledgeable about what they're doing. The dumbass I dealt with didn't know anything and didn't even have us fill out a contract, sign anything or pay a penny. He was really stupid and inefficient.Sherley D.
Make sure u train ur employeesFloyd B.
The back storage area of the truck was not cleaned before rental. We found dirt, grass, paper and crayons left by the previous renterKRISHA S.
She had told me I would get a refund back if I was on time bring the trailer back and she lied and said I couldn't get it back and that she said she didn't say thatJacqueline F.
I did not fold the blankets because uhaul ran me so far behind and now they are charging me for that plus extra mileage that I was not supposed to be charged for. This entire uhaul experience was a jokePaige A.
Everything was greatRebecca Y.
Customer did not leave a comment.Lyle R.
Customer did not leave a comment.Crystal G.
Lady was very polite and well manneredStephanie I.
Nice facility.ANTHONY W. | First Impressions
Great customer service! Very helpful and informative..Dutch S.
FriendlyMARTHA ANN R.
People were very understanding and nice.Privacy R. | First Impressions
Customer did not leave a comment.kevin C.
Had to disconnect my own trailer but that's ok I guessRodger M.
Customer did not leave a comment.tricia S.
Customer did not leave a comment.Bob N.
Customer did not leave a comment.MARSHA M.
Customer did not leave a comment.carol K.
Staff was very helpful and professional.LADD H.
The truck was two quarts low on engine oil. It is not fair to blame this condition on local staff. Local staff informed me that a regional service tech had serviced the truck that day. The oil in the truck was old. U-Haul website tech service (Chatroom) informed me that i would not be held liable for possible damages to the truck and that i would be reimbursed for my efforts.Mark S.
Longer hours.tony E.
Customer did not leave a comment.JEAN T.
Customer did not leave a comment.TERRY M.
Used in the past they we're closedlea S.
Easy, no hassle process. I would recommend this business to anyone. I also would return here to do business. Thank you!MARK V.
Customer did not leave a comment.AMBER H.
The woman working the front desk was not helpful at all. She didn't seem to know what was going on. The trailer was parked uphill with no pull through and on the ground (no jack or blocks). We called the front office for assistance and the woman at the front didn't seem like that was possible but said she would send someone. We waited for about 5 minutes and no one came out so we took the jack from our car, lifted the unit (6'x12' trailer), and jacked it up so we could attach it to our vehicle. By the time we completed this (about 15 minutes) no staff member had come out to assist. Once we opened the trailer it had a sticky floor and had all kinds of dirt and remnants of the last renter. Additionally the trailer reeked of marijuana. I would NEVER recommend this to a friend.Allison H.
Customer did not leave a comment.BRENDA O.
As far as I am concerned, you are doing great. Just keep it up.ELLY K.
Customer did not leave a comment.Richard P.
I all ways get good service when I rent from this location. Great friendly serviceBETTY M.
Customer did not leave a comment.KENNA F.
Office hours need to be longer during the weekdays. Some days, I would not be able to pick up the trailer because the office would be closed. Other than that, the staff was very friendly and helpful.TEXUS N.
Customer did not leave a comment.Walter S.
Customer did not leave a comment.Rod H.
Customer did not leave a comment.TOMMY T.
Customer did not leave a comment.JODI M.
Customer did not leave a comment.MONTE G.
Customer did not leave a comment.LORIE F.
Customer did not leave a comment.JENNIFER H.
Customer did not leave a comment.HEATHER H.
Customer did not leave a comment.Yolanda C.
Clean truck, windshield, trash off floors, empty ash trays.ALAN E.
Lower prices would make a huge difference!!!!Cody L.
Customer did not leave a comment.HEATHER H.
Customer did not leave a comment.MACHAELA B.
I was told I had to turn in the truck somewhere else after I dropped it off.ROBIN L.
Customer did not leave a comment.CHRISTOPHER K.
Customer did not leave a comment.DONNA B.
Customer did not leave a comment.SHERYL J.
Great customer rep. help out with picking out right truck and dolleys and blankets, and with the 13 day rental rate, Very clean and good running 26 foot truck, it also was good on gasDANIEL H.
Customer did not leave a comment.terry R.
Customer did not leave a comment.BILL B.
Customer did not leave a comment.RITA W.
Customer did not leave a comment.DAWN A.
Customer did not leave a comment.DALE M.
Extremely helpfulRICK W.
Clean the truck. Have the equipment that was reserved ( fiurniture pads, and appliance dolly) had to drive back to Elk city to get one.DAVID B.
Customer did not leave a comment.LISA C.
Customer did not leave a comment.MELODIE C.
Customer did not leave a comment.RUSSELL L.