Customer Reviews for Small Town Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Small Town Storage

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James H.
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Customer did not leave a comment.

Robert A.
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Make sure someday the truck is clean.

JAMES H.
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James H.
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James H.
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Timothy P.
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LOVE IMME L.
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Richard R.
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Wash and fuel the vehicle fully.

ROBERT R.
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RIGOBERTO P.
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HERMES L.
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BRYAN R.
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RACHEL G.
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JAMES N.
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I originally ordered a 36 foot truck which was available at the time I ordered it. But uhaul whichever me to a further location like 28 miles further from my home. So I had to take a way smaller truck. Which required me to make multiple trips. I drove a 100 mile just in town and I had to keep it a extra day was well. This trip cost me way more then it should have. Not happy at all!

charles L.
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Charles L.
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Yvonne L.
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Randy H.
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John N.
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Alinecassia R.
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Travis O.
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Angelina M.
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David M.
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The owner was super helpful and the truck was very clean and had been wiped down with sanitizer given the crazy situation we are in.

David P.
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The unit I reserved from the uhaul store on monte Vista was not available as promised. It took almost 2 hours past my reservation time before I actually drove away with the trailer. This was not the fault of the person at Small Town Storage, she was very helpful. I was just frustrated that the reservation I made was not available at the planned time.

Terry L.
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Keith U.
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Great counter lady. But your uhaul get key app was a little complicated

Eduardo G.
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I dropped the Uhaul off in perfect condition at this location, and with the appropriate gas i originally picked it up with even more gas actually. I walked in, they all were just wondering around and seemed as if i were a bother to them. Just a bad experience. I was also charged 54 dollars for no reason. I would like a call back.

Marcel L.
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Put a note on the reservations site that there is no on-site customer parking available.

Olawale O.
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Carlo S.
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Just make sure everything is operational; inside light wouldn't turn on but I was told the switch was somewhere, I just couldn't find it.

Carol M.
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cierra S.
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Isabel H.
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I didn't like how I had 4 different pricing for the uhaul. I had already placed my order online and they didn't have it. I paid more the. I first was told. I was irrated with the numbers changing. I felt like they were not honest with me.

David B.
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Liana P.
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Patricia P.
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the lady was nice and expedient

Robert V.
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Very easy in and out process thank you so much the two women that helped us on 9-14 -2019 8:30 am were awesome .

Kathy M.
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Louis S.
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Marquise O.
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fenton H.
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My reservation was changed from Davis to Vacaville CA from 8am to 1230 and it was made June. I will never do business with u haul again. Neither corporate or the local office would take responsibility for the change in my reservation. This was the worst experience.

Beth S.
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Customer did not leave a comment.

Robert H.
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I really had a great experience with them they are very friendly and professional I really recommend this place of business for uhaul and storage

Stephanie S.
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Very easy to complete drop off.

Natalie W.
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James M.
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Shaun L.
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What a DISASTER!! A 377$ booking cost me over 700$ and the nerve of a manger to only give me back 50$!! Never. Again.

April F.
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Nothing. For a small location, I was very impressed with the service. Keep up the good work.

Jim G.
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phil S.
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Customer service is wonderful at this location.

michael K.
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robert C.
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Madison provided us with great customer service.

Brad F.
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Brad F.
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Ingrid F.
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It's unprofessional to keep a customer waiting while you are relaxing in your apartment with your bedroom slippers on!!

RICHARD S.
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They did not know how to use the u haul system and the person who did was at wal mart getting money orders and I would just have to wait until she was done

Yul M.
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Truck was not clean.

DAVID S.
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Danny K.
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Uhaul forgot to put my equipment in the truck. I had to drive to four different locations to find it. I am pretty upset with the service I receive.

Jackie P.
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wesley A.
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Larger quantity of vehicles available for rental would be nice. Although overall I think I would recommend that you rent from STS. Manager Trish was very nice, professional, helpful and efficient. Definitely a 5 star outfit!

suzette K.
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Lori P.
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Not swept out.

ERIC W.
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The ladies at the counter were the best, most professional, and courteous!!!!

Barbara B.
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Changing the time to pick up the truck was changed and severely handicapped our move. Top that off with moving the pick up place to a town 25 minutes away from the original pick up made it horrible.

No reviews have been submitted for this location.

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