Truck I rented was very clean and new. The person who assisted me was very friendly!Dennis M.
Trailer Rental & Towing in Vacaville, CA at Small Town Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Vacaville, CA 95687
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It ws ok. Did not like that I did not receive a receipt of all my charges at the time of my return.YVETTE T.
Outstanding customer service. I have only praise for their conduct during the rental process. THANK YOU!GROVER W.
My in person experience with Madison at your buena Vista location in Vacaville was absolutely wonderful. You have a jewel in this employee; she went above and beyond to assist me with my auto transport needs. GREAT job Madison!NICOLE H.
The first place I booked did not hold my truck even though I double check to make use it would be.the second place was above average and was very nice.MICHELLE E.
The truck was not clean at all and it smell like cigarettes i had to keep the windows down to try and help with the smell it was not ready to go when I pick up it was like it was returned then gave to me right after I will not go there againJean L.
Truck needs maintenance. Gears do not shift smoothly and engine revs too high before shifting. Used truck for less than two hours, got billed for four.Juan G.
Make sure someday the truck is clean.Robert A.
Wash and fuel the vehicle fully.Richard R.
I originally ordered a 36 foot truck which was available at the time I ordered it. But uhaul whichever me to a further location like 28 miles further from my home. So I had to take a way smaller truck. Which required me to make multiple trips. I drove a 100 mile just in town and I had to keep it a extra day was well. This trip cost me way more then it should have. Not happy at all!JAMES N.
The owner was super helpful and the truck was very clean and had been wiped down with sanitizer given the crazy situation we are in.David M.
The unit I reserved from the uhaul store on monte Vista was not available as promised. It took almost 2 hours past my reservation time before I actually drove away with the trailer. This was not the fault of the person at Small Town Storage, she was very helpful. I was just frustrated that the reservation I made was not available at the planned time.David P.
Great counter lady. But your uhaul get key app was a little complicatedKeith U.
I dropped the Uhaul off in perfect condition at this location, and with the appropriate gas i originally picked it up with even more gas actually. I walked in, they all were just wondering around and seemed as if i were a bother to them. Just a bad experience. I was also charged 54 dollars for no reason. I would like a call back.Eduardo G.
Put a note on the reservations site that there is no on-site customer parking available.Marcel L.
Just make sure everything is operational; inside light wouldn't turn on but I was told the switch was somewhere, I just couldn't find it.Carlo S.
I didn't like how I had 4 different pricing for the uhaul. I had already placed my order online and they didn't have it. I paid more the. I first was told. I was irrated with the numbers changing. I felt like they were not honest with me.Isabel H.
the lady was nice and expedientPatricia P.
Very easy in and out process thank you so much the two women that helped us on 9-14 -2019 8:30 am were awesome .Robert V.
My reservation was changed from Davis to Vacaville CA from 8am to 1230 and it was made June. I will never do business with u haul again. Neither corporate or the local office would take responsibility for the change in my reservation. This was the worst experience.fenton H.
I really had a great experience with them they are very friendly and professional I really recommend this place of business for uhaul and storageRobert H.
Very easy to complete drop off.Stephanie S.
What a DISASTER!! A 377$ booking cost me over 700$ and the nerve of a manger to only give me back 50$!! Never. Again.Shaun L.
Nothing. For a small location, I was very impressed with the service. Keep up the good work.April F.
Customer service is wonderful at this location.phil S.