Customer did not leave a comment.GILBERT M.
Customer Reviews for Smith Family Bail Bonds #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service is 5 starsRose J.
Customer did not leave a comment.David M.
I was changed from my pick up destination 3 times in one day. On the day of pick up, no one was there and I was transferred once again. Then when I was told to return to my pick up location, I got a phone call from uhaul telling me I didn't return to correct place. When I explained I returned it to the place I rented from by the rep there, she yelled at me I was wrong. Well, if yiou can't even get a pick up right, maybe you are not capable of getting a drop off right either. Your phone rep was rude to me. Next time, I will look at other sources first to rent from.RIchard N.
When filling the gas tank for a trip to Truckee, discovered that the tank had been drilled and spilled gas at the service station. Your representative/franchisee went above and beyond to make sure I was satisfied, promptly delivering a another truck to the location himself.Buzz W.
Staff was warm and friendly.Lorraine A.
Customer did not leave a comment.Abelardo M.
Mechanically check out vehicle Clean vehicle Explain why no paperwork to prove I was renting this vehiclepam O.
Customer did not leave a comment.HANS H.
Though the location was a bit different and unexpected, it served it's purpose and posed no problems. Though I was late with the return, the gentleman on the phone was courteous and kept me informed.Rick M.
Customer did not leave a comment.Diane G.