Customer Reviews for Smith Family Bail Bonds
(U-Haul Neighborhood Dealer)

32 reviews

2785 Don Juan Dr   Rancho Cordova, CA 95670

(916) 248-4771

Location Hours

  • Mon-Sun: 9 am - 4:30 pm

Services at this Location:

Contact Us

(916) 248-4771

2785 Don Juan Dr
Rancho Cordova, CA 95670

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Don S. 
Rating:
5.0

Customer did not leave a comment.

Pete R. 
Rating:
4.0

Customer did not leave a comment.

Erica H. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

MARIANNE Y. 
Rating:
3.0

Customer did not leave a comment.

Michelle K. 
Rating:
5.0

nice team and super accommodating to a last minute request.

Alice S. 
Rating:
3.0

I would have rated higher but I was misquoted $29.99 on the 800 number for the second day use of the truck. .

Paul O. 
Rating:
5.0

He was a Godsend!!!

Craig R. 
Rating:
4.0

Nothing. The owners were very friendly and efficient. Excellent customer service.

Kim S. 
Rating:
4.0

Customer did not leave a comment.

madhusudhan B. 
Rating:
5.0

Everything was great! Check in and out was fast and easy!

Alana W. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Manuel D. 
Rating:
5.0

The gentleman that helped me was super friendly, easy to chat to, and made the experience simply easy, and enjoyable. Would use this location again any time I need a truck!

Julian R. 
Rating:
4.0

Fast drop off

anthony H. 
Rating:
5.0

The truck was ready when I arrived, Nick explained everything to me and had the additional items I requested in the truck ready to go.

Michele C. 
Rating:
5.0

Service at this location was Outstanding. I reserved a 15 foot truck but didn't realize that include the inside of the truck is only 12 feet. Smith Family Bail Bonds was incredibly helpful and went above and beyond to get me a 20 foot truck instead. I can't recommend them enough. They really saved my bacon!

Shannon B. 
Rating:
5.0

Good service

Richard A. 
Rating:
5.0

Courtesy and efficient! Thank you Smith Brothers.

madison R. 
Rating:
2.0

Deserted spot not open despite hours posted when selecting return location. Name on business not the same as advertised on website when selecting location. I felt very uncomfortable leaving the truck there. Parking lot is to small for all these trucks. Forced to return the equipment via cell phone which I do not like. I'm paying to speak with a person when returning equipment. Forced to put additional equipment such as the heavy dolly into the cab as well as other rented equipment. Not a good representation of UHAUL overall. Will think twice on my next rental which is coming up about locations. Sticking with UHAUL corporate locations to do business in the future. Do not trust satellite locations for returns.

Rogena K. 
Rating:
5.0

He was very knowledgeable and helpful

Dion W. 
Rating:
5.0

Customer did not leave a comment.

Lanika J. 
Rating:
2.0

CHANGE YOUR ONLINE SIZES. 12'6 IS NOT THE BED SIZE. IT'S 11.11" I had to return the truck after driving to my location and finding out the hard way, my carpet rolls didn't fit. I specifically asked if the bed was 12.6 and it's not. I trusted U Hall and it's false advertising and it cost me time and MUCH stress driving a 20 footer on major highways in traffic. It was the only option at his location. MAKE THE CHANGE to 12' not 12.6 bed.

lynne B. 
Rating:
5.0

Everything went very smoothly. Our truck was ready they were there when we turned it no problems whatsoever. Thank you U-Haul

Beverly L. 
Rating:
5.0

Nothing -- excellent customer service, truck in excellent condition.

Kim F. 
Rating:
5.0

Customer did not leave a comment.

April H. 
Rating:
5.0

Customer did not leave a comment.

Frank T. 
Rating:
4.0

Service provider told me each package of moving pads contained 12 when they only contained 6, and shorted me 4 packages. The receiving location made sure I wasn't charged for "missing pads" I never had.

Diana W. 
Rating:
5.0

I have rented from this location twice now. Both times the trucks were clean and ran well. There was even a backup camera! Staff is always great too! I will definitely rent from this location again

tatanshia C. 
Rating:
5.0

Customer did not leave a comment.

VAHID B. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline B. 
No reviews have been submitted for this location.

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