Missing blanket that I paid for. Charged extra because the mileage on the truck did not match what was in the system. Difficult to drive in as another truck was right at the tight spaced entrance.
Monica P
Customer Reviews for Smokes High Roller Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amazing customer service very friendly people I would definitely go back
ADRIANA RGreat customer service, all good ,
Saul EEasy pickup & dropoff!
Jasmine DGreat service, ez move
SWIKAR PI will absolutely recommend everyone to ren a U-Haul from SMOKES HIGH ROLLER SMOKE SHOP a 3rd party U-Haul store!!!!!!!!!!! Smoke and December r amazing people, they were professional, their customer service was thru the roof, they made us laugh, and they smiled. They quickly got us our truck and out the door and on our way! I saved a lot.of money going to him!!! Thx a million Smoke and December, I'll definitely 100% come back to u when I move again. Hell, I'll even come back just to say hi once in a while!!!! "SO, I HIGHLY RECOMMEND GOING TO THEM WHEN U NEED TO RENT A U-HAUL!!!" Tiffany Peck-Belford
TIFFANY PVery professional and clean. I absolutely would recommend again!
KINAYA WBest rental experience ever, will rent again
Taylor SI always use this location for my rentals the owner makes everything smooth even if I have to leave my car overnight in the parking lot next door. I wish I could give them 10 stars!!
maya eLet customers who get there before opening know where they're suppose to park and open on time
Brenton PGREAT CUSTOMER SERVICE!! EASILY GOT MY RENTAL WHICH IS A FIRST!! Thanks Guys!! SMOKE’S HIGH ROLLERS SMOKE SHOP AN AMAZING DEALER!
maya eNothing...you guys were great!
Stanley CMake sure documentation of vehicle conditions and gas levels are written down and check by both customer and facility so there are no disagreements when vehicle is returned. I was cheated out of $60 and I feel this could of avoided this situation.
Patrice Sno problem here.
charlie lCharged Twice for service
Camille GThe staff were super patient and kind. Moving can be stressful and I was definitely feeling that. They were quick to get me into the truck and just as quick during the return. Not to mention how personable they were. Amazing customer service!
Christina HThis place is VEry challenging to fund and hard to access from the road, especially with a bigger uhaul vehicle. The staff is incredibly friendly and helpful but there needs to be signs and really specific directions on how to actually enter the location I wouldn't recommend this location. We were asked by uhaul to bring the truck here for drop off but we got lost and wasted gas & miles trying to find it.
Grant B