There was no dolly though we were charged for it and the ramp was missing. It took over an hour to log in to get the truck. I see why the other reviews rated this location a 2/3.
Larry M
Customer Reviews for Snowball Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first location did not have the equipment as promised and the dealer did not give a damn. In fact, the contract, at that time, was in Susan LaPointes name, but the man at Elite Auto Repair would not acknowledge her. She stepped forward to talk to him and he went around her to get to me. Very sexist man. Bad for business.
Randy MEverything went perfect!
Lajuana L