Customer Reviews for Some Place Safe Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Some Place Safe Self Storage

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gordon w. on

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Jayne D. on

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Everything was perfect. Great service, super easy and very convenient. I’ll be back for sure.

mike w. on

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Jose M. on

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Excellent service. 100% satisfied??

Dawn K. on

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Be more clear about the cost of rental. Whats included. I got a much bigger bill than I was anticipating just driving across the city and I had to put gas in as well!! In total it cost me $90 to take one load of garbage to the dump and pick up some new beds!! I would have just waited for my step dad to be available if I had of known it would cost that much!! The $39 sign on the truck is misleading!! Expecially when my bill shows clearly there were "other rental fees" added onto it!! I wont be using this service again. Very disappointed in the dishonesty

colin m. on

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Appreciated the best rate guarantee! Service was great, and the vehicle ran well. Good value, would highly recommend. Thank you.

PETER T. on

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Friendly, easy to work with. Van was in excellent condition and easy to drive.

Linda P. on

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kareem a. on

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Pat L. on

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rob a. on

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mark h. on

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John V. on

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Carol C. on

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Nothing. You made my move that much easier. We were in and out quickly and pleasantly.

David E. on

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debbie s. on

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peter m. on

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Amazing staff, clean trucks.

Allen B. on

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Only talked to them by phone. Helpful, customer friendly and accommodating. Dropped the truck off after hours using drop box.

Bruce P. on

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if one is going to trust you with their credit card information then you should charge what was discussed rather than Fiction. I will use any other truck rental company instead of you in the future and I know a thousand bucks a year doesn't make much difference to you guys but it's the only way I can signal my disappointment and disapproval

Bill M. on

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Lawrence L. on

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Nothing

Terry S. on

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Brenin E. on

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I have never had a better experience with getting a moving truck/moving supplies/storage than I have with Some Place Safe. I'd recommend them to anyone who is moving. They are beyond accommodating.

Jordan H. on

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Ensure the customer knows all the fees associated with returning the vehicle- including extra gas fees if the vehicle is not filled.

Beverly m. on

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Very friendly staff

Darrin p. on

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Great customer service and very helpful staff- thank you!

RODNEY M. on

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Emily A. on

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wendy c. on

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Storage pwrson took key. No uhaul stash on site

Donna S. on

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Good experience. Gas quoted was incorrect. It had less than explained

Terry S. on

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Randy T. on

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Dip S. on

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shawn r. on

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Zhenhua X. on

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sara m. on

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Tim S. on

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bruce h. on

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Booking online was terrible. The booking was changed twice without notifying me. Thank goodness I called the location the day before to confirm and got it sorted. Won’t book online again.

Cesar C. on

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Ralph D. on

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Arthur e. on

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Mary N. on

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Simon D. on

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Heather M. on

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Carleigh C. on

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No real complaints! Truck we ordered was ready right when it should have been. Clean, great condition, easy to use. Friendly staff.

Charles W. on

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Peter S. on

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Norman R. on

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Bruce D. on

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Truck cargo area had a very strong smell of garbage. Otherwise no issues.

Violet R. on

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David P. on

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Mark R. on

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Jaime R. on

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Excellent Costumer Service!

Alan T. on

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Mathew G. on

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Only issue we had with the truck was that the front tires were very bald. Seemed unsafe.

Peter S. on

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Donna S. on

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Good experience. The quoted amount of gas was incorrect. I took picture to show under 3/4.

Rob M. on

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Ordered a moving truck 10Ft on-line, and it ended up not being available at pick-up and was stuck with a VAN. Not impressed. The girl was incredible in helping out, but had no vehicle to offer. I had to go else where to rent a truck. NOT IMPRESSIVE

Jessica L. on

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Make the unit easier to find when picking up keys.

Chris H. on

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Jack B. on

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Shawna C. on

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Steven N. on

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JOhn D. on

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Great staff at this location!!!!!

Laughlin C. on

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frank s. on

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Abby N. on

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Steve L. on

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Frank B. on

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Donna S. on

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Great experience

Joshua P. on

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Very efficient and helpful staff. A+

Rachael O. on

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Awesome and quick service. Friendly staff to assist:)

Kathleen V. on

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I left a single cardboard box in the cargo area - called the next day this location was open to remove it - was charged $25 for a clean up fee anyways.

tim h. on

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Jaden Transport I. on

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Wasn't much fuel Should be full filled but there was only 1/4 And saying 30 miles to End

Edmund C. on

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Helen S. on

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Trevor B. on

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Kirk E. on

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Was great.,last minute move and staff helped out no problem. Good job guys

Michael B. on

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Dropped off keys after closing hours. The inside of the office looked good from the outside.

MICHAEL L. on

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JOhn D. on

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Service was exceptional!!!

Mark N. on

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Worst experien e every with uhaul try is not availble when booked weeks in advance 0

Jared D. on

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paul l. on

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Hollie R. on

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Barbara S. on

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The van is high off the ground, have a stool available to use as a step into the vehicle.

David S. on

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Service was excellent, from initial inquiry to returning the truck. No delays or surprises.

Sheena P. on

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They lied and overcharged me. I've heard of this happening to a friend at this location before. Head office stepped in and made thm pay him back. Looks like I'll have to do the same.

Kevin S. on

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David G. on

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WILBUR V. on

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I didn't do the drop off so can't comment on rating. Rated average since the form doesn't allow the

Michael K. on

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Nothing. Overall good experience.

Cameron B. on

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For self-serve pickup, mention somewhere that the parking lot is around the back, with access off of York Road.

Marnie B. on

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ROSALIND M. on

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Cathy M. on

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mary t. on

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No one was available to get our drop off receipt or check the truck even though the place was not closing for 30 minutes.

Karol M. on

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JACQUELINE G. on

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Excellent service