Customer Reviews for Soundworx
(U-Haul Neighborhood Dealer)

701 reviews

709 Miles Jamison Rd   Summerville, SC 29485

(843) 744-9559

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: 11 am–3 pm

Services at this Location:

Contact Us

(843) 744-9559

709 Miles Jamison Rd
Summerville, SC 29485

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: 11 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marvin B 
Rating:
5.0

Customer did not leave a comment.

Joshua I 
Rating:
5.0

Customer did not leave a comment.

kevin b 
Rating:
5.0

Haven’t had an issue , continue as is , awesome customer service and the truck was very clean . Thank you…

ARLENE P 
Rating:
5.0

Customer did not leave a comment.

Ryan P 
Rating:
5.0

Customer did not leave a comment.

kevin b 
Rating:
4.0

The truck was clean inside but not outside…It wasnt a problem but the windows were in need of cleaning, especially the front one. The woman who handled the rental was so helpful and made our experience memorable!

Cathy H 
Rating:
5.0

Nothing everything was perfect I would say 👍

QUENTIN G 
Rating:
1.0

They over charge me and gave me a gas guzzler the window was half way broke

Khaliq B 
Rating:
5.0

Customer did not leave a comment.

Ronald K 
Rating:
5.0

Customer did not leave a comment.

RAMON C 
Rating:
4.0

Customer did not leave a comment.

Joe Z 
Rating:
4.0

The van rode very nicely overall. I noticed all of the covid protocals that still pop on on your website and reminders. I asked the CSR if the van was cleaned before she pulled it up on the lot. She said yes. The van was as filthy as the bathroom in the location. It has dirt on the dash. I wiped it with a lysol wipes when I got to my pick up point and it was black. Having someone detail the inside would be a huge plus. Also, the CSR is not a morning person-not pleasant. I do expect a bit of money back and spoke to the CSR about this. I also returned the van with more gas than I received at pick up--which was also somewhat annoying.

Victoria H 
Rating:
5.0

Customer did not leave a comment.

Jannah W 
Rating:
5.0

Extremely easy process. The folks at the location were friendly and helpful.

GRADY S 
Rating:
5.0

Customer did not leave a comment.

kenneth g 
Rating:
5.0

Customer did not leave a comment.

kevin b 
Rating:
5.0

Excellent was the attendant with great service

rosa b 
Rating:
5.0

Customer did not leave a comment.

Leticia B 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn N 
Rating:
5.0

The service was great and hassle free and the truck was clean and ran great

Andrew A 
Rating:
5.0

Customer did not leave a comment.

Audrey C 
Rating:
5.0

The truck moves very slow. We had to push the gas in oder to drive

ANDREA A 
Rating:
5.0

Customer did not leave a comment.

Philip D 
Rating:
5.0

Customer did not leave a comment.

Krystle M 
Rating:
4.0

Very nice and helpful woman.

Danielle J 
Rating:
5.0

Customer did not leave a comment.

kevin b 
Rating:
5.0

Great service.

ronald w 
Rating:
5.0

Everything was fine, just maintain your daily operation. She was great, very happy person.

Russell W 
Rating:
4.0

Customer did not leave a comment.

DIONNE J 
Rating:
5.0

Great customer service!

assata w 
Rating:
3.0

Customer did not leave a comment.

Loretta C 
Rating:
5.0

Customer did not leave a comment.

Richard A 
Rating:
5.0

Customer did not leave a comment.

Robert L 
Rating:
4.0

Same as above

THEODORE H 
Rating:
5.0

Customer did not leave a comment.

Patricia C 
Rating:
5.0

Customer did not leave a comment.

Nancy R 
Rating:
5.0

Excellent

Agundino L 
Rating:
5.0

Outstanding service from the team at Soundworx!

Bradley C 
Rating:
5.0

Equipment was ready with very short notice from me. The staff were friendly and efficient. I would rent again. Thank you

Robert D 
Rating:
5.0

Customer did not leave a comment.

Alexis P 
Rating:
2.0

Clean that location smell is overwhelming

Khalil W 
Rating:
5.0

Customer did not leave a comment.

Khalil D 
Rating:
5.0

Love her customer service…was very nice and friendly

Shadeikquia H 
Rating:
5.0

The location was great! The website-to-location communication not so much. I had a confirmed appointment and arrived at the correct time but the location had not received any of my info when I arrived. They were able to set me up with almost the same equipment and I was able to do the job I needed BUT the communication from the website to the locations seems to be lagging from my previous experiences were it seemed instantaneous.

brett s 
Rating:
5.0

Customer did not leave a comment.

javier e 
Rating:
5.0

Customer did not leave a comment.

Candy L 
Rating:
5.0

The process was very quick and easy. The attendant even hooked the trailer to my car. Very easy.

Thomas M 
Rating:
5.0

No issues.

Jim R 
Rating:
5.0

Friendly and quick with check in. Would definitely recommend

Marlene M 
Rating:
5.0

My experience was excellent

richard b 
Rating:
5.0

Very helpful front desk. Went above and beyond to make sure we got our cell phone that we left in truck.

amy T 
Rating:
5.0

Customer did not leave a comment.

EVETTE G 
Rating:
1.0

My u-haul dealer was rude, they charged me things I didn't ask for and the building was messy and had dogs everywhere. I was treated poorly

Demeatric B 
Rating:
5.0

Customer did not leave a comment.

Clarence C 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
1.0

Better internet service took 30 minutes to just do the paper work that was preordered.

KEITH W 
Rating:
5.0

Great friendly people with outstanding serveries.

Scott D 
Rating:
5.0

I do not know what else you could do to improve the service. Ten out of ten stars. Job well done guys.

Ronald M 
Rating:
5.0

Customer did not leave a comment.

sandy A 
Rating:
3.0

Place is small and cramped. There was another Uhaul center down the road. I should have used that one

Zachary C 
Rating:
5.0

Friendly and fast.

Bert B 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Nothing, fast friendly service was great!

Christopher B 
Rating:
5.0

Customer did not leave a comment.

Julie G 
Rating:
2.0

Customer did not leave a comment.

Kevin K 
Rating:
2.0

Customer did not leave a comment.

Kevin K 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS D 
Rating:
5.0

Customer did not leave a comment.

Kaydean G 
Rating:
4.0

Customer did not leave a comment.

Cory Z 
Rating:
5.0

Very nice and respectful owners

CLINTON A 
Rating:
5.0

Customer did not leave a comment.

Vanessa W 
Rating:
4.0

Customer did not leave a comment.

Timothy K 
Rating:
4.0

Customer did not leave a comment.

Charles R 
Rating:
5.0

Awesome!

Helen V 
Rating:
3.0

Customer did not leave a comment.

hannah d 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Customer did not leave a comment.

frank m 
Rating:
3.0

Location was fine. Vehicle was great. However, I was overcharged on my miles driven by almost 50%. I double-checked my exact route with Google maps and it totalled 34.1 miles (we'll call it 35). However, I was charged for 66 miles. Not a huge deal, I'm not even going to dispute it being that this was local, but did cost me $17+ in extra charges. I'm also not saying they did this on purpose, but I'm guessing the initial mileage they had was wrong, and I did not double-check their recorded mileage at pickup. (my bad not checking it at pickup, which is why I'm not officially disputing it).

Nick P 
Rating:
3.0

Customer did not leave a comment.

Ryan B 
Rating:
5.0

friendly, and fast service, I even got upgraded. I had asked for a pickup and was unavailable so had to do a flatbed. When I got there, a pickup was sitting in the parking lot and I was able to get my first choice.

Carolyn G 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Very friendly and helpful people at my drop off location. It was so easy to drop off too! All I had to do was drive to them, hand them the keys and that was it! No hassle, no waiting for someone, just drop and go. Very easy and quick.

jeremiah s 
Rating:
5.0

Best pick up site I’ve been to so far, great environment and people! Highly recommend!!

Jeffrie F 
Rating:
3.0

We rented a 26 foot truck and when we arrived they only had a 20 foot truck . We reserved the 26 foot specially because we were moving an entire home . There were no other 26 foot trucks available. This ended up causing us to spend much more on our movers because we had to take 2 trips instead of one . Not happy

Erika D 
Rating:
5.0

Customer did not leave a comment.

Timothy J 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
4.0

Easy drop off

DEBORAH B 
Rating:
5.0

Customer did not leave a comment.

Sue E 
Rating:
5.0

They were very helpful and friendly .

JACQUELINE P 
Rating:
5.0

Customer did not leave a comment.

Melissa C 
Rating:
5.0

Customer did not leave a comment.

joshua s 
Rating:
3.0

Doing business with U Haul is very difficult. Very frustrating. I went to three (3) locations (miles apart) prior to this one, but NO ONE was on site to talk to. No one answers phone either. U Haul would be better served if it did not allow EVERY "fly by night" businessman to rent their equipment. However at this location, Michelle was extrmemly helpful in making sure I got the truck I needed. She made several phone calls to ascertain information for me. I really appreciate her customer service.

James C 
Rating:
5.0

Customer did not leave a comment.

nicolas N 
Rating:
4.0

Customer did not leave a comment.

Carlene K 
Rating:
5.0

Excellent service

Oleg B 
Rating:
4.0

Parking at times was difficult, but service was wonderful.

mary c 
Rating:
5.0

Nice and accommodating folks. Will rent from this location again.

Craig S 
Rating:
5.0

Customer did not leave a comment.

Annette g 
No reviews have been submitted for this location.

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