Customer Reviews for South Augusta Merchants Mart LLC
(U-Haul Neighborhood Dealer)

29 reviews

2215 Tobacco Rd Ste I   Augusta, GA 30906

(706) 738-9974

Location Hours

  • Mon-Wed: 10 am - 6 pm
  • Thur: 10 am - 4 pm
  • Fri: 10 am - 6 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 738-9974

2215 Tobacco Rd Ste I
Augusta, GA 30906

Services at this Location:

Location Hours

  • Mon-Wed: 10 am - 6 pm
  • Thur: 10 am - 4 pm
  • Fri: 10 am - 6 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Micheal S. 
Rating:
4.0

Have more larger trucks.

Helen W. 
Rating:
5.0

Customer did not leave a comment.

Linda F. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN G. 
Rating:
4.0

Customer did not leave a comment.

Chante B. 
Rating:
3.0

Be a little more organized. I think the person checking me in was new to learning the process. No one offered to walk out with me and do a pre inspection which was okay because I knew what to look for. I received a call and text after I got home reminding me to tighten the lock more... I'm glad they did this because in my hurry I had not tightened the screw enough so I certainly made sure that was done prior to heading up north with a loaded trailer.

Tamara R. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Very professional and knowledgeable staff. Excellent service.

Jauwana A. 
Rating:
3.0

Front end alignments is very well needed on the van

JUWUAN T. 
Rating:
5.0

Customer did not leave a comment.

PATRICE B. 
Rating:
3.0

The person behind the counter was clueless and required a lot of assistance to process the paperwork. I understand a trainee but this individual needed a lot of hand holding to perform basic computer skills associated with the forms

DARYL M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
3.0

Get some help in the place that actually knows what they are doing, almost useless

DARYL M. 
Rating:
4.0

Wasn't open when I dropped the trailer off. Online service worked well in its stead

Anthony V. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

BILLIE W. 
Rating:
4.0

Customer did not leave a comment.

AHMADOU A. 
Rating:
5.0

Great people

DONALD C. 
Rating:
4.0

I had requested pick up at another location approximately 10 miles closer to my original site. When I went to fill out the pre-pick up info one day before pick-up, my reservation of THREE WEEKS was no longer available. I will not use U-HAUL ever again. Extremely poor service and no service agent available to speak with. Everything is done with text/email and very limited to rectify any discrepancies.

STEPHEN C. 
Rating:
5.0

I dont think the service I received can be topped

Kevin C. 
Rating:
5.0

Very friendly. They stayed late for me to return truck. Good people.

Frances P. 
Rating:
5.0

Customer did not leave a comment.

SILVIA S. 
Rating:
5.0

Did just what they should

Duane M. 
Rating:
4.0

None

Cleveland M. 
Rating:
5.0

Customer did not leave a comment.

JEREL G. 
Rating:
3.0

Maje it easier.

Stephanie J. 
Rating:
5.0

Customer did not leave a comment.

Kirby T. 
Rating:
5.0

Prompt service. Very friendly

Faye K. 
Rating:
4.0

Customer did not leave a comment.

Freddie B. 
No reviews have been submitted for this location.

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